I wanted a carburetor not a fuel injection system. Not much was made clear to me in its description. This is just more electronic junk to go bad, including the remote, which is only greed. I did wonder why everyone in the US was selling these so cheap? Now I know. I had to change from the great generators I had been using to this! I hope it lasts through December. It has too many gadgets and they cannot even put the serial number on the manual... you have to go out in a storm when it arrives and find it just above the exhaust and try to write it down while breathing exhaust. I wonder what would happen in a storm if you were trying register it by breathing exhaust? Yet, there are thousands of warnings about everything. I am off-grid and have had 100s of generators, yet I cannot even work on this one. Westinghouse has made it impossible without a electronics shop to work on this machine. I will not buy another Westinghouse.. greed typical of companies like Westinghouse. I do not recommend this product for any place where you are using it as backup for storms.

Unpacked this generator this past weekend. Followed the instructions. At first start, engin ran rough and then stopped. It restarted and stopped several times. Then after sitting for about an hour, I restarted it and it ran very smoothly. I let it run for approx. 5 minutes and then plugged in a refrigerator. The generator shut down immediately. I unplugged the refrigerator and restarted the generator. Haven't been able to restart it. Letting it sit overnight to restart.

This generator has many wonderful features. My main reason is this generator is remote start. So, no more trips outside in bad weather. Dual-fuel generator 12500 surge watts,9500 running watts, Manual recoil and electric remote start 6.6-gallon capacity12 hours runtime on Gasoline Item weight: 211 lbs. Item dimension: 27.2*26.1*26. 7 hours runtime on propane.

The unit looks well built and strong. It was very easy to assemble. I added gas and followed the instructions and it started on the first try. I let it run for about a half hour without any load letting the engine wear in. I was very surprised at how quiet this unit is given it's size, but to compare, my pressure washer is louder. I haven't used it yet but I will update when I do

This generator fits all my needs... it can function as a whole house back up generator and be used for my dads 30 foot trailer. i am glad that i purchased this and am very happy with the easy of use... it has a remote control to turn it on, great feature!! also C02 sensor is a must since i have young kids. i am very satisfied with this generator and recommend it to anyone looking for a reliable generator at a reasonable cost.

I learned that I needed a new breaker box service panel and decided to have a manual transfer switch installed at the same time. I purchases the WGen 9500 for backup power to the house in the event of a power outage. The recent Kincade fire in Sonoma Co. CA caused the utility to shut down power to our area for several days. The Wgen9500 generator was used for several hours each day to warm up the house and to keep food cold/frozen in the fridge. The push-button starter feature is really nice and saves some time and labor, although I did start it with the pull-starter just to see how it would do (started easily). An excellent product. The only improvement I'd recommend on it is to beef up the muffler and make it a bit quieter so that the neighbors aren't annoyed.

I just received my 9500tfc generator yesterday. I put the wheels on, and oil into it, to try it out on propane. It fired right up, and ran way smoother than expected. I'm very satisfied with the results,and also, You did a nice job in packaging of the generator. I'm very happy with it.

We bought this about a month ago and are very happy with our purchase. We haven’t had the chance to use it yet, but we are glad we have this in the event we have an outage. We love that this is tri fuel to give us options in case we aren’t able to access gas pumps etc. like during the recent hurricane we had. Never want to be in that situation again without a backup power source as we have items that depend on electricity.

After Helene knocked out power out for a week it became evident we would need an upgrade in the generator department. I have owned the duel fuel model for about two years for business purposes and have been satisfied with it's reliability and performance, so buying another for personal use was an easy decision.

Took about 30 minutes to put it all together. Wheels, oil stands for the front and add some gas. All together very easy. Used the remote to start and after a couple tries it fired right up. Took a couple to get the gas flowing. So far very good results, haven't tried NG or propane. Looks good and should be able to load up in my pickup with the use of ramps. I have a 5th wheel we'll use it with. Came well packed with no damage.