Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start forMember photos









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Excellent Line of Generators
I have extensively researched portable backup generators for our house. The Westinghouse line of generators beats out everyone else in both price and quality. Unfortunately, the 50amp outlet on the Wgen9500 did not accommodate our elbow/flat/angled cord due to the design and location on the generator. There were also missing parts! I had to take away one star because of those two issues. I still highly recommend Westinghouse generators to everyone. Be sure to research your cord types to see if they are compatible with the generator outlets and thoroughly inspect the box to make sure all contents are there. I am going to order another one and try the Wgen9500DF and hopefully have better luck :) I will leave another review when I receive the replacement.
Great generator
Really easy to put together everything was really detailed, we live in Florida and decide to purchase it for Hurricane season emergency’s power outages,and I love it really easy to start cause it have a remote and to carry it around cause it’s have wheel so far I’m really satisfied with my purchase i also purchase the Cover has well
WGen 9500
I bought this generator and was very happy I did. The value and features are the best I seen in a generator of this size. It has the power to run every thing in my house. Very easy to setup and run. I can take it to the job site and am confident that I will have all the power I will ever need. With the 6+ gallon fuel tank I don't worry about stopping to refuel. One of the best features is that it has two GFI outputs. I don't think you can go wrong with the WGen9500.
Powerful Generator with Handy Features
The Westinghouse WGen9500DFc is a reliable, high-output generator with convenient electric and remote start. Setup is straightforward, and included accessories like the AC battery charger keep it always ready. Great for home backup or job sites, though it’s heavy and best used with a wheel kit. Runs smoothly, provides stable power, and offers excellent value for its capacity.
Excellent Machine
Just received my WGen9500Fc. This is replacing an older generator. Purchased it for the increased power output but the most important to us is the electric start! As I have some physical limitations that make using a "pull start" very difficult, this was a deciding factor for us. Right out of the box, it works as advertised! My wife or I can start with a push of the button or using the "fob" that is included. This model has Excellent ratings across the internet, so these were the deciding factors. With the changing climate and the increase of severe weather conditions, this will provide the added security we want. I have it connected to our home with a transfer switch. So we are prepared. Has a more robust frame than the last generator. This would be helpful if you use it as a portable power unit. Satisfied with our decision to go with this Westinghouse unit.
More than one has the right to expect at the price
I bought this generator after our old generator (top brand name) swallowed a valve. The Westinghouse is not the cheapest in this class, but it seems to occupy a sweet spot of price, features, output, and warranty. Assembly was effortless. Westinghouse includes EVERYTHING you need besides a 10mm wrench and gas. Even the oil is included and premeasured. The wheels are blow-molded plastic but very sturdy, have ball bearings and are totally appropriate in quality for the price point. Rolling the unit around is very easy. The folding handle is sturdy and excellent. The big selling point on this genset was the 50A outlet. Those are hard to find at this price point, but this enables us to power the entire house with reasonable limitations. Starting was amazingly easy. I knew it had electronic start, but I didn't realize that it had the smarts to go through several start cycles automatically until the engine catches. It's really a nice feature to have if its my wife who has to start the generator while I'm away. Starting on the recoil starter is also easy. Other pleasant surprises were the AGM battery (leak proof) that was included. I was fully expecting to have to put acid into the battery, but nope, this was easy. Choke on this generator is automatic/electric. A very nice surprise at this price point. Air filter changing is tool-less. Very nice to have. Spark plug wrench is included. Things that could use improvement: - Shipping carton is far too flimsy. I know that no one wants to pay for a crate, but a double-wall corrugated box with a reinforced floor should be considered. There has to be some type of cost-benefit on warranty claims with this. There is just no way for a single-wall cardboard box to survive the number of truck transfers going coast to coast. The lack of a bottom reinforcer was a surprise. - 12V battery charger is not intelligent and cannot be left on for long periods. This is clearly stated in the manual, but given the fact that the battery really needs to be on a maintainer, this is a small disappointment. The upshot is that there is *no* drain on the battery when the switch is off. There's a 20mA drain with the switch on, so expect the battery to die in a couple of days if the switch is bumped on. - The battery cables can be inadvertently installed so as to rub on the frame. This generator really vibrates, so there need to be some due caution there. It feels like some spiral wrap to prevent chafing might be in order as well as some locking nuts on the battery terminals. - Oil filler cap should be double-checked before shipment. Mine was loose and there was a bit of leftover oil in the carton. It caused no problems, other than an extra 20 minutes at the store trying to figure out if it was a loose cap or damage. - fuel level indicator needs some adjustment. I'm sure that the user can do this just by bending the float arm. I just haven't done so yet. - Muffler - I'm sure it's to specification, but the unit is quite loud given the large size of the muffler. I wish there was an aftermarket option to purchase a quieter muffler. I knew this from the reviews, so this was not a surprise, nor am I unhappy given the overall value, but it would be nice to be able to swap out a more effective unit. - User manual could use some fixes: (1) the electrical schematic shows an an electric fuel valve, but the valve on this model is manual. (2) Schematic shows an emergency stop switch. There is none. (3) The fuel strainer on the fuel valve is not explained in the manual or the schematic. While likely obvious to some, when servicing the unit in the dark, there's the question of strainer orientation and the order in which the strainer and gasket are installed. I installed the strainer first, then the gasket. I hope that's correct. The above are minor points that I would not let dissuade me from purchase again, and may well do so for a family member. There really isn't a better deal on the market once one adds up what's included for the price: wheels, battery, oil, tools, remote start, 50A outlet, GFCI outlets, etc. Note: I was given a free accessory as part of writing this review, but it really has no influence on my opinions expressed here.
Wow! We thank you so much for taking the time to write out such a detailed and constructive review! There are many great points you have made here with the minor changes, and we will definitely take these suggestions into consideration for any improvements that may be needed going forwards. Overall, we are delighted to hear that you are having a positive experience with your WGen9500. It's a great little beast of a machine to keep your home up and running in case of emergencies. The peace of mind and convenience it brings is priceless, and we hope you enjoy it all. Thank you for choosing Westinghouse, and have a great day!
Generator with great features
I upgraded to this 9500 watt generator because I wanted to power everything when the power went out. The booklet and instructions were very good, I appreciate the quick start guide, it is very good at guiding you through everything you need to know to get started without reading the entire manual. I like that it's tri-fuel, I didn't want to put gasoline in it just to set it up and try it out, so I used the propane tank from my grill to make sure that everything worked properly. After reading the manual I discovered there is a screw that will allow you to drain the carburetor, the thing I was concerned about why I didn't want to use gasoline to try it out. Storing power equipment for long periods of time with gasoline in the carburetor causes problems, so this is an amazing feature. This also has an electric and recoil (pull) start. all you have to do is push the start button and the generator starts right up. I was surprised that it started right away since it takes a little bit for the propane (in this case) to get through the hose. Press the button again to make it shut off, (so easy.) Another feature I have come to appreciate is the remote start fob. I can start the generator while inside my house. I tried it multiple times and it works perfect. Overall, it's everything I was hoping it would be, it exceeded my expectations and I'm very happy with it! I just wish I had natural gas where I live, I would never have to stock up on fuel, a great feature if I ever get natural gas where I live. Westinghouse makes a great product!
Perfect for our needs
Have been researching portable generators for several years, and decided that this one will be perfect for our needs! Live in a forest, and often have power outages during/after storms. Thrilled that we now have this Westinghouse generator to power necessary household appliances when our power is out.
Good generator for the price
Bought this generator to provide power after big storms. It arrived in good condition and was easy to unpack. The instructions for setting it up were easy to follow. The unit started easily and runs nicely. Running noise level is good but not great. The unit is easy to move around using the attached handle. Overall, very pleased with the purchase.
Best overall generator in its class for my home
Before I bought this Westinghouse generator, I compared it to comparable generators from other manufacturers. The WGen9500TFc was the standout with its higher running amps, the 50A outlet that could be used to connect into my home's electrical panel, and the push button start, which worked perfectly when I started the unit. Very happy I bought this generator.