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Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start for
12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start
4.8 out of 5 stars
stars
11.1K ratings11.1K reviews
  1. 5 stars86% (9,659)
  2. 4 stars12% (1,334)
  3. 3 stars1% (114)
  4. 2 stars0% (30)
  5. 1 star1% (61)

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Showing 2,671-2,680 of 11,160 reviews
Jul 3, 2024
Reviewer name: Tcat7
1 out of 5 stars
1 out of 5 stars review

Love it, except it won't stay running

Brand new. Remote start won't work. Runs good, for a few minutes and then shuts down. I bought this for emergency power outage? These things should have to pass some kind of function testing at the factory and components with a high failure rate be made more reliable. Yes/No?

Review from westinghouse.com
Helpful?1IZ4CWSGCEZZ13577366314
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. We do have these units tested before we have them shipped over. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Mar 14, 2021
Reviewer name: MikeinVA
5 out of 5 stars
5 out of 5 stars review

Overall a very nice product!

I bought this a couple of months ago, as an upgrade to an older smaller generator. Setup was easy and quick. The instructions were clear, and easy to follow. This generator has a lot of very nice features, especially for the price! Any generator of decent capacity is fairly loud, but this one is considerably quieter that my old one, which is half the size. I can't comment on durability, but was reassured by the three year warranty. Time will tell, but I'm very satisfied with my purchase, and would recommend this product to a friend.

Review from westinghouse.com
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May 14, 2022
Reviewer name: DB-1
5 out of 5 stars
5 out of 5 stars review

Excellent piece of equipment

Easy to finish the assembly, and nice to have the proper engine oil and funnel sent with the unit. Push button start is so much better than the old pull start. Glad to have this equipment on site before the hurricane season starts. I very much like the fact the manual has instructions for valve adjustments and basic maintenance. Runs well.

Review from westinghouse.com
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Aug 11, 2024
Reviewer name: pinkpanther6689
5 out of 5 stars
5 out of 5 stars review

Easy Install

The "set-up" to get the generator going is rather simple. The electrician walked me through the steps for operations, which paralleled the owners' manual. So far, I have had one test run which went smoothly, running all that we would need during a power outage. I read many reviews and at this juncture I would agree and am glad for this purchase.

Review from westinghouse.com
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Sep 14, 2020
Reviewer name: Betty12345
5 out of 5 stars
5 out of 5 stars review

WGen9500

Living in Florida I purchased this generator to run my home in case we get another hurricane like "Irma". It will run my 3 ton14 seer air conditioner, refrigerator, fans, tv, dish washer, washing machine, stove. Not all at the same time. It's easy to move around with the handle. I'm a 68 year young woman and I installed the wheels and feet myself.

Review from westinghouse.com
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Aug 6, 2020
Reviewer name: Lime
5 out of 5 stars
5 out of 5 stars review

Ease of operation features

Bought it last fall 2019. Had to use it twice. Once for a snow storm where power was out for 5 hours and again the next summer in a tropical storm for 8 hours. Ran all 10 circuits on the transfer switch flawlessly. We had water fridge freezer and lights etc. Love it

Review from westinghouse.com
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Jul 6, 2024
Reviewer name: Cassy49
5 out of 5 stars
5 out of 5 stars review

We liked the tri fuel feature.

Had an electrician install plug to our electrical panel. We had a plumber install a quick connect to our natural gas line. Super easy to connect generator and remove and store when needed. There are several steps to shut power from house off but your electrician will help you with the procedure.

Review from westinghouse.com
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May 18, 2021
Reviewer name: B Rob
5 out of 5 stars
5 out of 5 stars review

Easy set up. So far it's great!

I just purchased the unit. It was easy to get the wheels on, the oil in, and to understand how to start it. It took two attempts to start it. This is understandable considering it was the first time it had gas in the system. I shut it off, restarted a few times. It started right up, no problem each time. I then used it to run an angle grinder for a while. Everything was working great. I think this is a good piece of equipment.

Review from westinghouse.com
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Nov 15, 2023
Reviewer name: Carson L
5 out of 5 stars
5 out of 5 stars review

Runs everything I need it to run

I originally bought this generator after we had an extended power outage that spoiled all the food in our fridge. Now I found other uses such as running a generator where I don't have 220 outlets handy. Only complaint is that it is a little loud but that is the case for all generators of this size so I can't really knock it there. Great unit!

Review from westinghouse.com
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Aug 23, 2019
Reviewer name: Bandthutto
5 out of 5 stars
5 out of 5 stars review

Great Generator!

So far the generator has been Great! I did a test for my in home hook up and it ran everything, I mean Everything A/C, Well pump, you name it it does it. It is not that loud. Little noise but when your without power whats more important? Noise or power? (A/C). Its about the same noise as the Duromax 4850 I replaced it with. Cranks up every time when I do the monthly check and I haven't had to really put it to the test yet and hope I don't have to but if I do it will hold its own. After last year, being hit by Hurricane Florence In NC I thought It would be best to upgrade to a bigger Generator that ran everything and the price was great. Purchased it Online from Home Depot. They priced matched because it was cheaper from another known retailer. I would recommend this to anyone.

Review from westinghouse.com
Helpful?1IZ4CWSGCEZZ13577366314