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Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start for
12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start
4.8 out of 5 stars
stars
11.1K ratings11.1K reviews
  1. 5 stars86% (9,659)
  2. 4 stars12% (1,334)
  3. 3 stars1% (114)
  4. 2 stars0% (30)
  5. 1 star1% (61)

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Showing 2,321-2,330 of 11,160 reviews
Jul 26, 2024
Reviewer name: Drew561348
5 out of 5 stars
5 out of 5 stars review

This is the generator you need to buy

This was our first generator purchase after experiencing losing power for 5 days because of a hurricane. I wanted something with enough power and would be easy enough for my wife to start because I travel often for work. The remote start feature is incredible and it started right up. Highly reccomend.

Review from westinghouse.com
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Oct 5, 2022
Reviewer name: John428
5 out of 5 stars
5 out of 5 stars review

Whole house power on a budget

Bought when we moved to SC. Wired up a 50amp plug outside, interlock on the main panel just in time for Ian to visit. Ran the entire 2500sq/ft house during our wedding reception while Ian visited. I did have the AC and hot tub breakers off, but there is enough leftover juice for AC if needed.

Review from westinghouse.com
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Sep 12, 2019
Reviewer name: DrSpuds
4 out of 5 stars
4 out of 5 stars review

Good Product

This item is heavy-duty and even feels SOLID as you handle it. Arrived in good packaging, with clear instructions for getting started quickly. Very minimal assembly and preparation required before use. Following the instructions I had it ready and running in about 30 minutes.

Review from westinghouse.com
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Oct 24, 2023
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

START UP problems on gasoline!!

I just recieved our new WGEN9500DFc. I did everything according to the instructs for set up. I put gas in and tried to crank it. Motor turned over but would not crank. I connected propane and it cranked right up. I had my 30yr handy man with me. We checked all procedures. Unit seemed fine on propane. NOTHING on gas. I called the customer service number. They said it could take a while for a tech response. Like how long? 21 DAYS , WHAT ???!!!! I think I like the unit, but I got dual fuel because that's what I wanted. I expect it to work and not have to wait 21 DAYS!!! I hope they call me soon. I will rate it at another time.

Review from westinghouse.com
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reply from Zach

Hello, thank you for your purchase, we are deeply sorry to hear about your experience with the WGen9500DFc and our customer service team! I have passed your feedback along to both our quality control team and our head of customer service to ensure that we are providing the best possible experience for our customers! Please reach out to us at westinghousevip@wpowereq.com and we will escalate your case to ensure that you get the help you deserve! Thank you, Zach - Westinghouse

Aug 26, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Power house generator!

This Generator is great! I'm not one to normally leave reviews, but I've gotta rave about it. Powers the job site, my trailer, back up power for my home when I have outages - you name it - it does it. Love the remote start feature as well! Makes camping even more enjoyable when i don't have to go out in the cold to start my generator.

Review from westinghouse.com
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Dec 23, 2024
Reviewer name: David Kay
5 out of 5 stars
5 out of 5 stars review

As descibed!

I did my homework before buying and everything about the 9500 tri-fuel is acurately described! Easy setup and runs perfect on propane and natural gas. I'm choosing not to use gasoline so not to have to babysit with additives. Great purchase at a great price!

Review from westinghouse.com
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Jul 20, 2024
Reviewer name: BHuey
5 out of 5 stars
5 out of 5 stars review

Great Simple Generator to power your home

Easy initial assembly and started up easy! Good features for a simple alternative power source for your home. The propane/gasoline option is great for emergencies. Generator ran on propane very smoothly from the start and has enough capacity to run the whole home if your AC has a soft start.

Review from westinghouse.com
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Nov 17, 2024
Reviewer name: TonG
5 out of 5 stars
5 out of 5 stars review

The simplicity is refreshing

Recently purchased this after going through the hurricane that hit Western North Carolina. The packaging was great and the ease of minimum assemblage required was a welcome relief. Just in the testing mode currently and hopefully never need this for another emergency situation but am confident this product will perform excellently

Review from westinghouse.com
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Dec 1, 2024
Reviewer name: ArbytheGrump
5 out of 5 stars
5 out of 5 stars review

Well Built, thoughtful touches

Just finished assembly, so I can't speak to performance yet. However, it is evident this generator was well-thought out in the design. It was easy to assemble and not difficult to remove from box. Among the small touches appreciated: 1) tools were included, 2) a dog-neck funnel for oil, which stayed in place while filling, and 3) generous lengths of propane and NG hoses were included.

Review from westinghouse.com
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Nov 15, 2021
Reviewer name: turbobrd
5 out of 5 stars
5 out of 5 stars review

Nice Generator

Generator started right up. I didn't see any signs of damage from shipping. All the accessories were there. The noise is about what I expected. Size is nice and compact and easy to move around. The only trouble I had getting going was the manual states that 2 wires need to be connected to the battery terminals but they already were but no light came on when the power switch was turned on. Battery was charged. Traced the lines back and found they were unplugged from a connector. Should change the manual or put a bright colored tag on the wires stating they need to be connected.

Review from westinghouse.com
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