i PURCHASED THIS AS A XMAS GIFT FOR MY DAUGHTER FOR HER RV- I DID A TEST RUN AFTER RECEIVING AND EVERYTHING APPEAERED GOOD. 3MONTHS LATER DECIEDE TO RUN IT FOFR A FEW MINUTES TO KEEP BATTERY CHARGED UP FOR XMAS AND THE GENERATOR ENGINE IS RUNNING VERY POORLY-SURGING AND MISFIRING CONTINUOUSLY! TOTAL RUN TIME ON NEW GENERATOR IS LESS THAT 15 MINUTES BETWEEN ORIGINAL TEST RUN AND THE 2ND TIME I TRIED RUNNING IT. I AM ACTIVILEY PURSUING TO GET IT REPLACED OR MY MONEY BACK!

We selected the WGen9500TFc model to replace a B&S Storm Respnder 5500 which had been converted to tri-fuel. This upgrade will cover all the necessary loads during multi day power outages we experience here in Houston. May not be as convenient as a whole house unit but much more cost efficient. This new unit will make the next storm easier to manage. Three year warranty is a bonus for peace of mind.

I've been wanting a standby generator for years but way too spendy! This one fit the bill for my home and the wattage that I need. It arrived on time, no troubles. After I put it together and filled it with oil, it started right up. I hooked it up to some heaters and a vacuum and ran it for an hour with no problems. The big test will be when the power goes off again and where I live, that is quite often. Overall, a very nice generator and I love the controls and the remote start. Very well built!

Many features ,starts easily, robust generator. Happy Overall. Couple of things could be improved: Location of 50 amp Plug poorly located above wheel, Receptacle covers are flimsy rubber, Service Hotline number is not 24hr only 9-5 monday to friday,

I just purchased this generator for our home and I have to say this thing is great when it comes to quality. Just a small assembly of the wheels and front feet adding oil and gas it is ready to go. Started right up and the thing that really amazed me was that it wasn't nearly as loud as I expected. I have it wired to my house using an interlock kit instead of a transfer switch. This way I can get full use of the generator without having to select certain circuits. Not looking forward to any power outages but I'll be ready when they happen. Highly recommend this generator for all off grid power needs.

Got this as a back up in case of a hurricane. Delivered to my door in 2 days. Easy assembly w good instructions for oil, gas, battery and maintenance. Electric start is a dream. Started on first cycle. Hope I never need it but it’s exactly what I need “just in case.”

I bought this generator to power (most of) my house in the event of a prolonged power outage. I am still getting my house set up for this (added transfer switch, still have to extend the gas line) but I’m excited to test it! It is solid, well packed, and the manual is very clear,

So far so good. The unit feels incredibly well made, came with lots of extra stuff like a spark plug wrench and tools. Included the battery, remote, oil, and everything needed for a first start. Not as quiet as I would like, but few generators are.

I recently purchased the Wgen9500TFC and it has exceeded my expectations in every way. The WGen9500tfc delivers reliable and consistent power. It effortlessly handles my household needs during power outages, including running appliances like the refrigerator, microwave, and even the air conditioner. Worth every penny!

I bought this about 2 months ago and haven't had to use it yet, but I do enjoy the option of being able to use it using my homes natural gas. It seems to be well built and easy to assemble the few things you need to do to start using it. I'm actually looking forward to using it.