Bought this because we live in an area that loses power during hurricanes and was tired of living in heat and with no hot water or cold food. Came boxed securely and in great condition, Easy to set wheels and if you follow instructions operates as stated.

I have had this generator for about two months now. I haven't had to use it for an extended amount of time but I usually start it on a weekly basis and let it run for a few minutes. It has started up every time without an incident! I really like the features it has but I have not had a chance to use all of them for adequate commentary. The one thing that I do not like is the fuel gauge. You have to fill up the tank almost full for it to register and it doesn't seem to be accurate. Overall I am quite pleased with this product!

We bought this after the dams failed in our area. My neighbors have one similar to the 9500. I was very impressed with the remote start option. Now my wife can start it from inside the house. We're going to get the box wired for the 50amp service plug.

We've had an on-demand propane generator where we used to live, but thought that expenses wasn't needed in our new house. We still wanted to have a plan if we had a bad storm that knocked out the power for an extended period of time. We haven't needed to use it yet, but when I tested it, it started with the natural gas hookup on the second push of the started button - probably just need the time to get the gas into the system.

After my other generator died after hurricane Milton , it was time to replace it with another. This model had the power and flexibility of fuel we desired. As of yet, it has not been fully tested, but it should power all our needs until we get restored

I bought the Tri-fuel 13k Watt portable generator a week after Hurricane Berryl came through Houston and left me and my family without power for 6 days. So happy I did. After having electrician and plumber come out, I tested the generator. Wow! Able to run my entire house from natural gas line hookup with no issues. For reference, I have approximately 1900 sq/ft home, gas appliances, and one central AC unit. Very happy my family and I will have peace of mind for any future power outages.

We purchased this generator as we had some remodeling done in our home and opted to include the electric setup for a generator. After MUCH reading of reviews we decided on this generator. It actually came earlier than expected, delivery by truck and didn't take long for it to be unloaded. The setup, for someone who has never dealt with this type of product was very easy. To make sure we did it correctly we watched a few unboxing type reviews on Youtube. Set and ready to go in under an hour! We had our first chance to really try the generator out recently when our area lost power for about 4 hours. We gave it a trial run and it worked just as expected...perfectly! We are in the Buffalo NY area and winters usually bring power outages with the bad snowstorms. We now have our fridge and freezer protected against spoilage. We used our lights, power cords etc during this last outage and did not have one issue. We are also glad that we have a choice with the Dual Fuel option. Thank you for making such a high quality product.

I purchased this machine a month ago to power my welders and plasma cutter. I started on a fence project the day I received it and noticed right off that bat that it does not skip a beat nor does it have any issues that other generators had. Great Product I highly recommend it and you can not beat the price.

purchased for power outages in arkansas. looks good out of the box.trucking company delivered right to our door. the husband unboxed and added the wheels and found his remote(his fave thing about the generator) we havent ran it as were waiting on an electrician to hardwire it in in the next few weeks. we shared the pic and our electrician said his cousin wanted one.

I experienced very quick delivery and received my WGen9500 in excellent condition. Good instruction manual enabled easy set up. Electric start with the remote start key fob is a welcome feature. My generator started immediately and runs strong. As I'm keeping this on hand for emergency backup power, when shutting down I will use the fuel shutoff to drain the carburetor. After a considerable amount of shopping and comparing options, I am very pleased with this Westinghouse generator.