ROKU has provided my family with ease of use, overwhelming access and great user interface. It is reliable and fast and to me the best way to view content on a TV. The best aspect of the device in my mind is that I can plug an external hard drive into it via USB, and I have at my fingertips 3 terabytes of all my favorite videos, photos and music... easily accessed, immediately, anytime. I've been using ROKU since I cut the cord almost 20 years now. I've watched it improve and improve over time. Customer support has always been quick and fantastic. Can imagine using anything else.

I bought their big dog the 4802. Nothing but problems. Bad remote, kept losing audio and kept going to blank screen. Remote buttons kept sticking.They replaced main unit and remote. Remote is going bad again and the audio is still dropping out. I have to keep unplugging the unit to get it to work. I have two other Rokus in the house {the small ones} no problems

The speed alone is worth it. When you click on a channel it’s instantly loading. No more waiting a few secs for the player to the load the channel first. ONLY DRAWBACK is that there is no MicroSD card slot for added memory, now I’ve got a spare and nowhere to put it.

We switched to Roku after our other streaming device started acting up. At first we thought it was our bad wifi. But the tv in the living room that had a Roku never did the things the bedroom tv was doing. So we went and purchased another Roku and have had happy streaming since. It was so easy to set up and get all my accounts logged in.

have issues with YouTube but only some uploads, cnt work out what the deal is as they play fine on pc....and ads play fine, but certain videos on youtube are screwy. Also.....any idea on why there isnt an off button and only a sleep after 20 mins mode (with re-awake when you hit remote).

my vision is bad as well as my hearing so the better resalution and the rechargable remote was my main focus. the ultra provides this and more the resalution is incredible and I can listen to movies,music, or what ever I want without disturbing others. of course my older roku had the same feature but using it burned battery's up which limited my use of this feature. my older unit was always dependable and still works to this day, but the new ULTRA is a step up and I absolutly recomend roku for people like me (elderly). A final note easy to use/ set up and navigate through/I don't use my smart tv i only use my roku because it is so easy to find what you are looking for. I could go on and on, just do yourself a favor get one you won't be sorry. See I told you so !!!

Bought the Ultra thinking it would improve the viewing experience. Do not see any difference from the other (cheaper) Roku device that I have. This device even has an annoying glitch that happens periodically. Sometimes when I turn it on it emits a piercing sound that won't stop until the device is unplugged and reset.

So, we were replacing an older amazon fire stick and went with a Roku. Initially we were very happy with the product-- easy to use, clean interface, good performance. However, we quickly realized that when we watched videos on Plex-- which we do every day-- that they were unwatchably dark. It turns out that there's a longstanding Roku bug where it mis-encodes video files from Plex. Since that was an essential function in our house, we had to return the device.

I’m really surprised how well Roku Ultra is integrated with iOS. Screen mirroring is working really well and automatically switching to direct streaming if conditions are right. The only drawback of the remote is inability to directly control AVR. It can only control TV.

I've bought Roku from the beginning and this appears to be the best model they've produced. It picks up my wifi like it should and I receive my full speed wifi, not a downdrop like on some other models. I do think it is a bit overpriced right now but, since it does come with the headphone remote (which also appears to be improved over the last model) it's worth buying!