Functionality is so poor that I was at first sure that it must be broken. It's quiet, which is nice. But I'd rather have a product that actually heats up my room.

I bought this three months ago and it warms the bedroom perfectly. I am so glad I purchased this item. It looks great and not like some of the other less visually appealing heaters.

Bought in January, the heater started turning off occasionally here and there. By end of March it would keep turning off right after you turn it on. Returning it.

I returned this after it started burning at the plug. It also threw little heat. It is decent looking and quiet but virtually no help in heating. Was worried it would burn my house down.

Infrared heaters work faster and better than "toasters," even in larger, colder spaces -- if you can "aim" them. And these "Makers Mark" units were priced right compared to many others. We now own two of them.

I am a big fan of members mark products but this is not one of them. I will be returning with reasonings below. I read the past reviews of stickers peeling off finish and was careful to do so. It makes a lot of noise initially when warming up the infrared light heating element. Fine if once turned on but since the heating element fully turns on and off its alot of noise. The thermostat is not accurate. Compared to two thermometers and its off by around 4-5 degrees. Once temperature is met the unit will no longer circulate air which does not help when trying to maintain consistent temperature in a room. The indicator light showing temperature is very bright without ability to dim. The claimed UV sanitation feature is only two small LED lights which likely can not do anything for this level of air volume. Because of issues with maintaining accurate temperatures, noise, and brightness, I can't recommend this product.

Bought this same heater twice now, first time it started to shut off after five minutes after owning it for a year. Bought the same heater again and now have owned it for a year and it started making a loud pop noise when the heater kicks on, which is super concerning. I might attempt to see if Sam's will replace it, but this seems to be a pattern with this heater that issues begin a year after owning.

Product is of inferior quality. Using a starting point of 58 degrees, after 3 hours this thing can still only get my bedroom up to 62 and no more. A cheaper ceramic heater that I bought can get the room up to 67 under the exact same time and conditions. Heat output is poor, as is fan speed. It looks great, but it is little more than furniture. not worth the money if you actually need heat.

Smells terrible the odor coming off the thing is horrific I first I thought I was a UVC inside the unit then as I'm reading the instructions it says the odor is natural to stick it in your garage for a few hours I've owned many infrared heaters first one that smells this bad on top of that the sticker on top of it left complete residue and on the echo mode you can't go below 68 which doesn't make any freaking sense at all it's going back

we have the older version of this model that we bought a couple of years ago and we loved it. so we bought this one thinking it would be the same as the old one or better but it's not the same it doesn't heat up the same and it doesn't blow very hard like the old does either. so we will be returning this one to Sam's.