All our laundry detergents are designed to provide good overall cleaning. Detergents help water to penetrate fabrics and then loosen dirt from them. They also suspend dirt in the water so it doesn't go back onto the fabric. It is possible the soil from the garments has redeposited on the fabric. We also haven't made any changes to our scents so we'd like to gather some more information from you. Please give us a call at 866-908-1566.

Thanks for taking the time to share your experience with our PODS™! Please know we thoroughly test our products to ensure they work well in your home, and show up perfect every time. We’re sorry to hear about this situation, as it is not something that we would expect! So we can gather further info for our Quality Team, as well as make this right, please give us a call at (800) 879-8433

Thank you for sharing your experience with Tide PODS™ Laundry Detergent with Spring Meadow Scent. Please know, we always want you to be happy, and we're saddened your recent purchase is not leading you that way. Please know, this version of Tide does not contain Febreze, but there was a slight change made to Spring Meadow PODS™ in spring, 2023. This formula change was designed to improve scent bloom. Know we're here and want to help you have the best laundry possible. Starting daily at 9 AM, EST, and ending at 6 PM, EST. On the weekends, phones are turned off at 5:30 PM, EST. Dial 1 (800) 879-8433 at your convenience.

We appreciate you taking the time to share your feedback with us, and we're so sorry to hear that your Tide PODS™ left behind a strange odor on your clothing. Our products go through extensive testing to make sure they get your fabrics clean and smelling great effectively every time when used as directed, so this is not the experience we want or expect you to have, and we're grateful you let us know. To remove unwanted odors, we recommend rewashing your garments with the hottest water safe for the fabric, using the directed amount of detergent listed on the label. Additionally, be sure to check the owner’s manual on how to clean out your washing machine or do service wash on your machine as this could be the cause of the smell. Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!