Thank you for reaching out regarding your experience with Tide PODS.<br /><br />We understand your concern about the white powdered substance you noticed on the pods. Please rest assured that the PODS are safe to use, even if they appear to have more powder than usual. This is not indicative of a defect, and there is nothing wrong with the product. You can continue to use them as normal.<br /><br />The powder you are seeing is called zeolite, which is sometimes used to assist with the packing process. We would like to investigate this further to better understand your description. If possible, please save the empty bag and one of the pods that has a lot of powder on it. We can provide you with materials to return these items, which will help us work to prevent this issue in the future.<br /><br />We encourage you to contact our service team at (800) 879-8433. They will be able to provide you with further support with the PODS and address any additional concerns you may have.<br /><br />Thank you for bringing this to our attention, and we appreciate your understanding.

We&#39;re very sorry to hear that you&#39;re disappointed with the scent of your Tide PODS™ Spring Meadow purchase, Jeff. When we design our products, we do extensive research and consumer testing to create features that we think you will love. With that said, we understand that preferences can vary, and we appreciate you taking the time to share your feedback.<br /><br />While we&#39;re sure you already have, we always recommend using the correct amount of detergent per load size, as this may affect the scent you notice. We&#39;d be happy to share tips on how to remove the scent, although it sounds like you were able to successfully do so.<br /><br />We would like to learn more about your experience to share with our Quality Team and to help you find another one of our products that better meets your preferences. For assistance, please give us a call at (800) 879-8433.