We're disappointed to hear you aren't enjoying the Spring Meadow scent. We appreciate you giving this a try, and we'll be sure to let our team know how you feel. If you'd like to share more, give us a call at (800) 879-8433.

We&#39;re sorry to hear that your Tide PODS™ didn&#39;t dissolve completely, Jessica, and we&#39;d like to thank you for letting us know! Tide products undergo thorough testing to make sure they clean your fabrics effectively every time when used as directed, so this isn&#39;t the experience we want you to have with Tide.<br /><br />Typically, excess residue is caused by incorrect dosing/dispensing, so be sure to follow the pack instructions for dosing and always place the Pod in the back of the drum before the garments for best results. Soaking your affected garments overnight in warm water, and then rewashing the next morning on the hottest temperature permitted by the items care labels with no laundry detergent should remove any leftover residue from the PODS. In the meantime, we&#39;d love to learn more about your experience and help you find the right detergent for you. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday, for assistance.

We are really sorry to hear you had this experience with our Tide PODS Laundry Detergent Pacs, Spring Meadow, Deborah. It must upsetting that the PODS melted on the package. We appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. The PODS are designed to dissolve in water, so it is important to keep it dry to prevent damage. To ensure product integrity: Keep the package sealed when not in use. Handle the product with dry hands. Store it in a dry, room-temperature, low-humidity environment. Do not use the product if any of its liquid chambers are leaking or have burst. Please feel free to contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.

Hello Dear Consumer. We hope you're doing great. Thanks for taking the time to leave your review. We’re very sorry to hear you were unhappy with your purchase. While we completely understand that scent is very subjective, we’ll let our team know how you feel. In the meantime, if you have any questions or we can help you with anything, please let us know at (800) 879-8433. We’re here for you.

We are really sorry to hear you had this experience with our Tide PODS Laundry Detergent Pacs, Spring Meadow. It must upsetting that the product stained your clothing. We appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. Improper dosing and placement of detergent can cause residue on fabrics, while oversized loads hinder detergent dissolution and water circulation. For high-efficiency machines, maintain specific fill levels based on the cycle: a hands gap for normal cycles, 60% for synthetics, and 40% for delicate and quick cycles. Low water pressure can also impact washing. Always follow dosing instructions and verify compatibility with newer machines, which may use less water. Please feel free to contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.

We&#39;re sorry to hear you&#39;re having this experience with our PODS™. Please know we thoroughly test our products to ensure they dissolve with ease. As you may know, we recommend putting our PODS™ in before adding laundry. Also, we recommend making sure there&#39;s enough room to dissolve properly. To get the residue off of the laundry, soak the items over night. Then, re-wash the affected garments again in your washing machine with NO laundry detergent. Wash at the highest temperature permitted by the care label. We&#39;d like to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 879-8433.

We're sorry to hear this and can explain what you might be experiencing. Laundry detergent cannot cause bad smells. If a fresh load of laundry comes out smelling badly, it is coming from the washing machine. With an HE machine, keep the door open between uses to allow the washer to air out. For front loading washers require special low sudsing detergents, like Tide HE, using regular detergent will cause excessive suds, which carry the bacteria all over the washer and allow it to deposit and settle all around the wash drum. Above average water hardnesss may also contribute to mold or mildew odors. When a washing machine starts to smell, use Tide Washing Machine Cleaner to remove residue and eliminate any bacteria; monthly clean-outs with Tide Washing Machine Cleaner, helps keep odor-causing residues from causing odor problems down the road. Be sure to consult the owner's manual or the manufacturer's website for clean-out instructions. We hope this helps and feel free to reach out to us to share more or see how we can further assist you. -The Tide Team

We're surprised and so sorry to hear that your Tide PODS™ have a strange fishy odor, Terand, and we appreciate you bringing this to our attention! Our products undergo thorough quality checks to make sure they reach you in perfect condition, so this isn't what we'd normally expect, and we're grateful you let us know. Your satisfaction is important to us, and we'd like to learn more to be able to assist you further; please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!