We're sorry to hear you didn't get the results you expected from the Trap, and want to assure you that we have many quality checks to ensure it works like a charm. If you didn't know, we recommend it's placed in a high traffic area, as well as being near no other lights at night. If this doesn't work, please get in touch with us at (866) 215-1297, so we can help as well as share your experience with our Quality Team. We look forward to helping you with this!

We're sorry the Zevo Trap didn't catch as many bugs as you hoped, Colette. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. The traps work best when they're in spots easily accessible to flying insects. Avoid placing in spots hard for flying insects to access, like behind furniture, curtains, or other tucked-away spots. Many flying insects access homes near exterior doors, so it's usually a good spot if you have an outlet near one of those. Also, some people use traps in their garage or in a room (like a mud room) just inside their garage to catch bugs before they enter the house. To make the trap appealing to bugs, it's best if it's not placed near other lights at night. The blue and UV light attracts bugs to the trap, and several light sources can confuse or distract them. So we can help you get rid of those pesky bugs, please call us at (866) 215-1297 Monday through Friday, from 9 AM to 6 PM EST.