I bought this particular generator after looking at many brands and models, and selected this because it has a dual fuel feature, runs quietly, provides ample power, and comes from a company with a solid reputation for reliability and durability. So far, I am not disappointed!

I've only had for about two weeks and only put a little more than 10 hours on the unit but so far, it's been working well. Everything works as advertised. Concerns of the lighted battery switch draining the battery while left on but the generator not running. This would occur if you used the remote to turn off the unit and let it sit, for say overnight, and wanted to use the remote to fire up in the morning. Small concern that the battery may be low/dead due to the lighted switch. I would have preferred a non-lighted switch to avoid any drain while it's not running. Other than that, this unit has preformed well so far. Writing this review to take advantage of their free weather cover, not because I felt a review was needed. I'd rather leave a review after I have 100+ hours on the unit.

The generator seems professionally built and the fit and finishe is good except for the rear exhaust is off center from the exit hole a good bit and the propane attachment coming out of the front control panel needs to be 1/8 to 1/4 inch over to the right. I barely was able to get the hose fitting attached.

Just bought this and did the 5 hour break in. I used a heat gun to fluctuate the power as instructed for break in process. I changed the oil after break in. I found some small metal flakes in the used oil. Not sure if this is normal or not. It seemed to operate properly

Purchased this item for multiple use: home backup electric; RV and hunting camp use. Love the remote electric start ! The dual-fuel feature is most effective, much easier to transport / store propane vs gasoline. The included oil filler funnel is designed just as this old machinist would've done it . . threaded into the filler port with no spill !

Normally I would have left 5 stars because I initially loved this generator. It was so compact, powerful, and easy to crank. And who wouldn’t love that remote control cutoff? However, after owning it for like two weeks, we noticed that if the battery for the remote start ran down, we couldn’t even crank it by hand. Isn’t that the purpose of a generator? To generate power when there is none? Needless to say that’s been frustrating. Then my pull cord snapped in two. It’s January. We got this thing in like November. So I think I got a lemon. But I’m optimistic that this is an unusual case and that it’ll get better.

Bought it at the start of the month and since then had a few major storms roll through the area leaving us without power for a several hours a couple times now. With this generator everything was covered - from a fridge and freezer, to some electronics that needed power. It was a perfect price for a great product when it was needed most!

Been running this for close to a day. Seems to have a lot of power for the size. LOVE LOVE LOVE the remote start! Works like a charm. The only complaint I have is the location of the drain plug for the oil changes. There is a large wire in front of it that is a pain.

I bought my 1st iGen4500 in January 2021. The generator runs very quietly and provides enough power for our travel trailer. The only issue that I have is that I can’t get the generator to run on propane even after I ensured that the system was purged of all gasoline and the selector switch was set appropriately. Today was the first time I attempted to run the generator on propane with no success. I went through the troubleshooting procedures several times with no success, but I switched back to gasoline and it runs fine. Today (2/19/2022) I have contacted Westinghouse to find out how this issue can be resolved along with the current recall that I just found out about. Hopefully Westinghouse’s customer service is good and we can get everything taken care of. I would love to provide a update to my review after we get these issues resolved. I have faith that they will make things right. Don’t get me wrong, I believe this is an excellent generator that runs very quietly even with the issues that I am currently experiencing. I liked it so much, I purchased a second one last week along with a parallel cable so I can use the generators together during a power outage. I would recommend this generator to anyone. I have started our second iGen4500DF for the first time today using propane and it runs great.

I was elated to find ALL the features I needed and made in the USA by an American company! But, I purchased 2 of these, a month apart and BOTH had shameful defects in assembly. Things like : The battery was just stuffed in it's compartment with loose terminal connections and strap not hooked. and the battery compartment cover was just lying in the bottom of the box. Not sure if the battery bouncing around pushed the cover off or, whoever put the battery in, just threw the cover on the box. The other had loose bolts rolling around in the shipping box. I figured out where they all went except one square nut with a threaded hole in it. I have no idea where it goes or to whom I can send a photo of it so I can get instructions on how to proceed or if I should not bother and just return it! My purchase was inspired by my appreciation of Westinghouse designers that came up with the A4W Nuclear reactors for Aircraft carriers and so many other outstanding success stories. I need 2 covers for my 2 Igen 4500df generators plus a text from someone that can help me with this extra nut... it looks special & important.