Never had such extreme pain in shoulders and hip with tingling in hands , waking up early morning hours such as 12:00 1:00am etc. Not sleeping waiting for our 30 days so we can exchange or get rid of it. Now we are waiting for soft pro adapt praying it will relief pain also purchase adjustable frame. Furniture store where we purchase does not refund how wonderful, so we had to go with another temper pedic. needless to say the expense is out of this world. Living on social security now this will hit us hard . well suck it up butter cup and learn from this experience never again! I google this problem was surprise to find I'm not alone with this discomfort . Just weird. My husband has no problem. I've started sleeping on our old mattress in another room which is strange after 43 years of marriage, and to my surprise the pain has eased up and back to normaL after four days. so I thought I give the bed another try and slept on husband side of bed , well the pain woke me up again and tingling in hands. Keep fingers cross peps that soft pro adapt will solve this problem should be here in another week they say.

It's pretty clear that my husband and I LOVE this brand, all around! Before we had decided to buy the ProAdapt Firm mattress, we used one of the first models of the Cloud and enjoyed it for almost ten years. After purchasing the ProAdapt, we were pleasantly surprised with the quality of the mattress pad and covering provided, and are confident to say that it is worth every penny spent! The Firm hardness is perfect for the both of us and we've had no trouble sleeping since. While in the process of moving house, we had a problem and had to utilize the mattress warranty. The customer strive was very responsive and was quick to replace the product with pickup included. The delivery guys were also very friendly. We would definitely buy from them again.

The mattress and frame are of great quality and very comfortable. The very difficult part is in getting our mattress and frame registered with tempurpedic. A serial number is required. Your chat line told us the serial number is on a tag found under the mattress cover. We remove all bedding and mattress cover all the way - no tag. We finally found the tag pressed under the mattress between the bottom of the mattress and frame. When you are elderly, this is a very difficult task. Now to register the bed frame. I'm a little worried about finding the serial number for our frame. It would be most helpful if you consider your elderly customers in the future. Maybe have the serial number printed on the receipt or place the tag in an easier location.

The price for these mattresses and adjustable bases are outrageous! With that said, we are about 1 month into using our mattress and it is hard to get out of bed in the morning because you sleep so deeply. I swear this mattress makes you sleep longer and deeper, which is great for me. I used to take forever to fall asleep and then wake up every couple of hours between the night...not anymore. Love the firmness, yet not firm. Love the way it contours to your body but doesn't "suck" you in. One big flaw, the mattress is very hot! Supposedly it has cooling technology, but doesn't seem to work because we were both waking up in a pile of sweat. The good news is that we bought a cooling mattress pad from a local store that didn't break the bank and it solved the problem. We thought about trading it in before we bought the cooling mattress pad for the Tempur-pedic that has the most cooling technology, but that one was even more expensive. Bought the cooling pad and have no sweating issues anymore. To sum it up, price is very steep, but I have never slept better once I purchased a mattress cooling pad for it.

[This review was collected as part of a promotion.] I love that I don't toss and turn all night trying to get comfortable and I wake up rested. It has done wonders for my back, the support throughout the night allows me to wake up without lower back pain.

Not an easy process to file a mattress claim. You will be denied unless "there are 3/4" (inch) or greater visible indentations". Proper forms and photos were sent. Mattress is 2 years old. It's a lot of trouble to get nothing in return. The standard I paid for is not the standard of service I received . Claim was denied. Make sure you are aware of what you are purchasing and will get for the huge amount of money you will spend for a mattress .

Plain and simple this bed is the best. Obviously you should still try it your self because everyone likes different comfort and support levels. For us this was the best bed we could find. My wife and I dont wake up when one of us get in or out of the bed like our old mattress, we don't wake up in the middle of the night, we don't toss and turn as much, and even if we don't get a lot of sleep we feel so much better when we wake up compared to our old mattress. Yes it was very expensive but well worth the investment.

[This review was collected as part of a promotion.] The Tempur-pedic ProAdapt soft is the perfect mattress for those with arthritis. In all my life's experience, no other mattress adapts to my body providing real relief on pressure points, allowing for quality sleep.

Our innerspring mattress was 10 years old and we had been waking up with aches, pains and not feeling rested. Mind you, we are in our early 30's. We tried out all the tempur-pedic pro adapt models in store and settled on the king size medium hybrid. The adjustment period was literally a matter of days for us. The medium hybrid provides the perfect amount of support without being too firm for us and I think the transition from innerspring to memory foam was really easy because it's a hybrid. We look forward to going to bed every night and wake up feeling refreshed with no aches and pains. It has really helped improve our alignment as well. Wish we would have bought this sooner. We also bought the ergo base and love spending time in bed reading in zero gravity. Can't recommend this mattress enough! Pricey but well worth it. We have had our mattress almost 4 months.

After years of use, we decided to replace our old Tempur-pedic with a new one. From the very first night, we experienced more restful sleep with no sore joints in the morning. Good sleep is a vital component of good health and we are glad we invested in this mattress