Had a Tempur for years and recently replaced it - the new "firm" model is very hard and the tested "medium" is very squishy. Neither seem to be the middle of the road that the older models were and we are having difficulty getting used to the firmness of the mattresses we bought. Older now and perhaps have more joint aches and pains but we seldomly wake up refreshed but rather with exaggerated aches and pains. Would try the "medium" but not sure that would be better and don't want to be stuck with that should it not work better and we want to switch back again. The trial period is almost up and we are 'conflicted as to what to do with this very expensive and not so comfortable bed system. Also got a set of the most expensive sheets that were never opened and decided we do not need but the store refuses to take them as a return or exchange so we are stuck with nearly $400 in useless product!!! A decent product but one that requires very very careful evaluation before spending the money they demand. In our case we are not much pleased with the purchase and get poor responses from the retailer.

Overall this is a comfortable mattress, but it doesn't support my back like other firm mattresses. I invested in it as an answer to my back pain and I am terribly disappointed. This is not a true firm mattress. The support/resistance varies on different points of the surface, and it is effected by the room temperature. It gets softer in warmer temperatures and vise versa. A normal firm mattress alleviated my back pain, the Pro-Adapt firm does not. Tempur-Pedic ought to disclose this fact on their website, or avoid from classifying this mattress as "firm".

Before I got this bed, I woke up several times an hour every hour. Now I sleep soundly through the night. I have terrible back pain, which was our primary reason for buying this bed. When I lay on my bed, my back pain is gone! Best bed I have ever bought.

We love it! Very comfortable. Great for my back and good nights sleep. The only complaint is we have a terrible time keep the two twin beds together. It's best you purchase the frame and head bound at the time of purchase. We requested a queen size. The salesman told it was. It was really king size bed. Which takes up too much room.

We love our Tempurpedic-Pro Adapt Firm mattress. The first night we laid down in it and tried it we thought....oh no, we shouldn't have gotten the firm version, it's too hard!. But within a few seconds, the mattress perfectly envelopes your back and hips for a restful and supported night's sleep. This performance by the mattress has continued every night since without disappointment. I love how I can't feel my husband get in or out of bed or toss and turn....we both bought the Tempurpedic Cool Breeze PIllows that were offered as a BOGO deal with the paperwork that was delivered with the mattress. Finally, the mattress fit perfectly on our existing frame and we always have the option to purchase the adjustable base in the future. Thank you Tempurpedic!

It's pretty clear that my husband and I LOVE this brand, all around! Before we had decided to buy the ProAdapt Firm mattress, we used one of the first models of the Cloud and enjoyed it for almost ten years. After purchasing the ProAdapt, we were pleasantly surprised with the quality of the mattress pad and covering provided, and are confident to say that it is worth every penny spent! The Firm hardness is perfect for the both of us and we've had no trouble sleeping since. While in the process of moving house, we had a problem and had to utilize the mattress warranty. The customer strive was very responsive and was quick to replace the product with pickup included. The delivery guys were also very friendly. We would definitely buy from them again.

[This review was collected as part of a promotion.] This is the right kind of mattress for individuals with chronic back pain. The mattress provides great support to your back as it does not sink even when you're laying on the same spot for a long time. This is the kind of firm mattress that I've been looking for.

[This review was collected as part of a promotion.] The quality of the product and customer service from ordering at the tempurpedic store, delivery to the unfortunate return were commendable. The proadapt medium hybrid split king did support my hips and back which I have issues with however i found my neck getting more sore (which I also have issues with, the mattress didn't cause but irritated). Purchased the tempurpedic neck pillow in hopes of fixing the issue with no luck. I have spoke to many friends who love the product it just didn't work for me. I was tempted to try another style but was worried it may result in the same neck issue.

[This review was collected as part of a promotion.] Have been enjoying the best sleep I've had in a long time since buying this mattress, this coupled with the electronic bed frame makes for an even better experience. Every time I have friends or family visit I let them try out the bed and every person has raved about how nice and comfortable it is. I would definitely buy this setup again if I ever am in the market for another.

The mattress is comfortably soft but firm. The only reason I rated it as less than 5 stars is that it was almost impossible for us to find and copy the serial number so register we could register it. I am 78 years old and had to lift three different corners of the mattress to find the correct label while my wife stuck her head under the mattress and wrote it down. This was very stressful both physically and mentally.