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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.5 out of 5 stars
stars239 ratings239 reviews
  1. 5 stars77% (183)
  2. 4 stars12% (28)
  3. 3 stars2% (4)
  4. 2 stars0% (1)
  5. 1 star10% (23)

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Showing 191-200 of 239 reviews
Jul 23, 2024
Kunay
4 out of 5 stars review

Washer

[This review was collected as part of a promotion.] I had this washer for six months. It's great for washing light loads of clothes. However, its not to good with washing heavy loads like pillows and rugs. It dies nit spin well with heavy loads.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jan 2, 2025
Miss choosie
5 out of 5 stars review

Great washer.

[This review was collected as part of a promotion.] I am so pleased with my new washer. It is quiet efficient and does a great job. I like the fact that you can choose the water is an added bonus.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jul 24, 2024
Dolores
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Washer is large enough for a queen sized comforter and space for more. I love that I can get an alert on my phone when the wash is done.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jul 24, 2024
Oscb29
5 out of 5 stars review

Amazing features!!

[This review was collected as part of a promotion.] This is washer is amazing. I really love how it connects to your samsung phone and tablet and it let's you know your clothes are done. All the features that this washer have are amazing.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jan 6, 2025
Displeased Tsyporkin
1 out of 5 stars review

Garbage

This washing machine gave out after 12 months of moderate use (3-4 loads per week). Worst machine ever, do not buy. Spend your money on a rain catcher and clothes line. I'd rather wash my clothes in the toilet.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

Hi there, We would like to assist you further with your concern. Kindly let us know more about the washer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148095778) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jul 10, 2024
Frustrated
1 out of 5 stars review

Horrible machine

If load is unbalanced in final spin cycle, it will re-rinse over and over. You have to baby sit this machine! Lord help you when you was 2 bath towels! Horrible, turn and run!

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

Hi there, The washer is a crucial household appliance. Let's gather the necessary information to ensure optimal washer performance. The link below provides instructions for ensuring the washer completes a cycle and washing clothes properly. Learn more by watching the embedded video and checking the hyperlinks. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147319814) to help our team pull up your information when you message us. Have a great day. -Ernest-

Feb 3, 2024
Riles19
1 out of 5 stars review

Horrible

I absolutely can’t stand this washer. Every other load is unbalanced. We have tried everything to make it work and nothing ever seems to do the trick. Will never buy another Samsung again.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

Hi Riles19, We recognize how disappointed you are with your washer, which keeps getting unbalanced. We would be happy to assist you. To assist you with your unbalanced washer, please see the link below and follow the instructions under "Unbalanced Load Error." For additional information, click on the embedded phrase "the washer won't spin." The washing machine displays an error code. https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146817237) to help our team pull up your information when you message us. Thank you. -Kimberly

Jul 10, 2024
tdcd
1 out of 5 stars review

Awful always off balance

I hate this washer it is always unbalanced. i have spent 3 hours doing 1 load it is ridiculous. I have to go into the washer and move the laundry around and it is still off balance. I am so frustrated every time I do laundry.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from Samsung Care

Greetings, We can imagine how it feels to deal with a washing machine that keeps having an unbalanced issue. Let us extend our help. I have shared a link below for a step if your Samsung washing machine is unbalanced and takes too long to finish a cycle. Please watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01000997/ If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147320931, which will help our team pull up your information. ^Rainly

Nov 25, 2024
winterishere
5 out of 5 stars review

Good washer with the right price

[This review was collected as part of a promotion.] Bought this washer to replace the one that broke after 4 years of usage. So far, no issue and the capacity of the washer is great. Hoping it will last longer than the previous one.

Review from Samsung US
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Jan 17, 2025
Kitty
4 out of 5 stars review

Deep capacity washer

[This review was collected as part of a promotion.] Deep washer for large capacity.Easy to work.beautiful brushed black.so shiny my cat sees herself and thinks it’s another cat

Review from Samsung US
Helpful?2VH3OBPG90C313576222976