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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.5 out of 5 stars
stars239 ratings239 reviews
  1. 5 stars77% (183)
  2. 4 stars12% (28)
  3. 3 stars2% (4)
  4. 2 stars0% (1)
  5. 1 star10% (23)

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Showing 181-190 of 239 reviews
Sep 8, 2023
Amreea3
5 out of 5 stars review

A new level of washing

[This review was collected as part of a promotion.] I had a washer that was ready to retire and stumbled across this campaign. I am so pleased with the way this washer takes care of my clothes. I have used a few of the cycles as well as the self clean function and they all have done amazing. I love the water jet to pre-treat as I have kids that are in sports and it helps with those small stains. I liked that when the washer thought it needed a self clean that it let me know to do that. I have also noticed how easy it is to use and I am confident that even my 12 year old is able to use it without instruction from myself. The washer is amazing and I know that it will last years to come and I will get clean clothes each and every time.

Review from The Insiders
Helpful?2VH3OBPG90C313576222976
Feb 12, 2024
johnsonam93
3 out of 5 stars review

Disappointed and frustrated

The size is good, and the appears is good. But loads that I do with sheets and blankets, there are always dry spots. Sometimes it's a full circle of dryness with the sheets pulled tautly. Also as a shorter person, I cannot reach the bottom of the tub to gather the laundry without stepping on a stool and almost falling in.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

Hi Johnsonam93, We understand how you feel about your washer. We're here to help you. We would love to speak to you directly to learn more details about the dry spots on your laundry and to provide further assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us  Please provide us with this reference number (1146846001) to help our team pull up your information when you message us.  Thank you. -Kimberly

Jun 19, 2025
Jane
1 out of 5 stars review

Worst machine ever!

Worst machine ever!!! It won't allow you to submit this review

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

We desire to be there for you anytime you need us, Jane. We would want to know more information about what's causing your disappointment with your washer so that we can offer the assistance you need. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149650303, to help our team locate your information when you message us. Have a great day. -John

Jan 29, 2024
Kate
4 out of 5 stars review

good washer

[This review was collected as part of a promotion.] bought this washer in november and it works great. the only thing i dont like it doesnt save my preferences on how i like wash done. other than that it is a great washer

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jul 23, 2024
B Garcia
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] Perfect addition to our Samsung appliance collection. Works seamlessly with Smart things. Plenty of features and prevents uneven loads. Very happy with it.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jan 18, 2025
Tay1
5 out of 5 stars review

Great and simple features

[This review was collected as part of a promotion.] I bought this item and it was the best choice. It's very efficient and easy to use, thoroughly cleaning the clothes and easy to operate.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jul 24, 2024
Oscb29
5 out of 5 stars review

Amazing features!!

[This review was collected as part of a promotion.] This is washer is amazing. I really love how it connects to your samsung phone and tablet and it let's you know your clothes are done. All the features that this washer have are amazing.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jul 11, 2024
wroncsu
5 out of 5 stars review

Great Washer - Excellent Smart Features

[This review was collected as part of a promotion.] Love this appliance. The different features work perfectly and I've enjoyed the smart appliance features. Would highly recommend.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Oct 1, 2024
Smac232
4 out of 5 stars review

Great appliances! Great quality!

[This review was collected as part of a promotion.] This is our second set of Samasung Washer and Dryer, the last was a front loader, and we absolutely love them. We'll likely by Samsung laundry machines in perpetuity.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Feb 3, 2024
Riles19
1 out of 5 stars review

Horrible

I absolutely can’t stand this washer. Every other load is unbalanced. We have tried everything to make it work and nothing ever seems to do the trick. Will never buy another Samsung again.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

Hi Riles19, We recognize how disappointed you are with your washer, which keeps getting unbalanced. We would be happy to assist you. To assist you with your unbalanced washer, please see the link below and follow the instructions under "Unbalanced Load Error." For additional information, click on the embedded phrase "the washer won't spin." The washing machine displays an error code. https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146817237) to help our team pull up your information when you message us. Thank you. -Kimberly