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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.5 out of 5 stars
stars239 ratings239 reviews
  1. 5 stars77% (183)
  2. 4 stars12% (28)
  3. 3 stars2% (4)
  4. 2 stars0% (1)
  5. 1 star10% (23)

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Showing 161-170 of 239 reviews
Aug 14, 2023
815peaceandlove
4 out of 5 stars review

Quiet

[This review was collected as part of a promotion.] It is a quiet machine when running. I really missed the top loader option. It also makes the best sounds!! I definitely noticed the reduce noise technology. I also downloaded the app and love that it gives a notification when it is done running the cycle.

Review from The Insiders
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Oct 11, 2023
Anthony615
5 out of 5 stars review

High Tech Washing Experience

[This review was collected as part of a promotion.] The top loader washer is a dream for our family of 6. The amount of clothes you can fit in one load is unbelievable, along with how efficient AND quiet it runs. There are so many settings to choose from, and stains stand no chance. The smart tech capabilities are incredible, and the app/TV notification when the load is finished is the icing on the cake. We also love the cosmetic look of the modern design and happy that it compliments our laundry room perfectly. I highly recommend this product.

Review from The Insiders
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Aug 25, 2023
KulpFamily6
5 out of 5 stars review

Wonderful Samsung Smart Washer!

[This review was collected as part of a promotion.] This washer has been amazing. We have 6 people doing laundry in our house and haven’t had any issues with this washer being run multiple times nearly every other day. There’s plenty of space for even a comforter and the SmartThings Samsung app just puts this washer over the top with regards to convenience - I’m notified when the load finishes through there as well as a fun song plays

Review from The Insiders
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Jul 23, 2024
Gilot
5 out of 5 stars review

Great laundry 🧺

[This review was collected as part of a promotion.] This Samsung 4.7 cubic feet high-efficiency smart top load washer offers a spacious interior that can accommodate extra-large loads, making it a suitable choice for households with heavy laundry needs. Its powerful performance ensures efficient cleaning results.

Review from Samsung US
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Sep 8, 2023
bibi322
5 out of 5 stars review

No sink, no problem!

[This review was collected as part of a promotion.] We moved into an older home and are limited by space. Needless to say, our laundry room doesn't have a sink which we really missed. We didn't even know about one feature of this washer that has become our favorite. It has a spout where you can get a stream of water to come out into the tub! While not an actual sink, it is awesome for pre-soaking something and scrubbing out hard stains. With the Samsung app, we know when the load is done so we cant start another. Which also is less loads now with this increased capacity. This has been a great purchase and we look forward to doing laundry now!

Review from The Insiders
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Sep 22, 2023
luigi2bad
5 out of 5 stars review

So Reliable and User Friendly

[This review was collected as part of a promotion.] We have been using this washer for a few months now and we have been blown away by it. First of all, it is very quiet and at times I forget it is going. Second of all, it does such a quick and great job of removing odors and stains from our clothing. Even considering it has been years since our last washer, it has been very user friendly and the Smart Things feature has been very easy to use. I love that we can keep up with our washer and dryer on our phones no matter whether we are home or not. Highly recommend!

Review from The Insiders
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Apr 8, 2024
L123
1 out of 5 stars review

lousy washing machine

The washing machine is not functional at all, its axis is not strong enough when it spins to dry the clothes, it seems that you have to weigh each side to balance the clothes so that they do not stop, every time I wash clothes I have to arrange all the wings clothes so that the washing machine does not crash, I really feel robbed and a terrible team, the quality control of this team did not realize this, I personally hope that no one buys these washing machines anymore.

Review from Samsung US
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reply from SEA Care

Hello there, We know how disappointing it is to deal with an unbalanced washer. We're here to help. If your washer gets unbalanced and stops the washing, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial. Samsung washing machine won't spin or won't stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Please see page 30 under the "STEP 5 Determine the load capacity" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202401/20240118131419104/OID65777_IB_WA3500C_EN_240110.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147027660) to help our team pull up your information. Have a great day. ^Camille

Feb 1, 2024
Wckdz
4 out of 5 stars review

Great buy

[This review was collected as part of a promotion.] I'm really happy with my new washer. Best one I've owned to date, even better than my smart LG. I love how all my samsungs communicate, so when my clothes are done ill never forget. All the features are perfect on this machine for my different clothes I need to wash. Definitely worth the buy

Review from Samsung US
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Apr 17, 2025
Stephanie
2 out of 5 stars review

Horrible

My husband bought me this washing machine about 6 months ago. It makes the most gawd awful noise when spinning. I have tried troubleshooting and replace the bearings but it still does the same thing. I barely have anything in the washing machine. No matter what I try it creates the same noise. I have never overloaded it. I keep the middle clear and arrange clothes or towels around the sides.

Review from Samsung US
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reply from Samsung Care

Hi Stephanie, We understand how frustrating it can be to have a noisy washer. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148860346) to help our team pull up your information when you message us. Thank you. -Ricardo

Aug 14, 2023
JennyVB1
5 out of 5 stars review

Very Nice!!

[This review was collected as part of a promotion.] The Samsung 4.7 cu. ft. Large Capacity Smart Top Load Washer with Active WaterJet is very nice. It came packaged very well to prevent damage during shipment. The wash is super quiet. I downloaded the SmartThings app so I can schedule when I want my laundry to be done by and it sends me a notification when the cycle is complete. There are 7 different washing options for my different washing needs. I really like the soft close lid and the crisp design.

Review from The Insiders
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