This was our second Tempur Pedic and we love it. We purchased and received it the very next day. The salesperson at Mattress Firm in New Braunfels was very profession and answered all our questions honestly and the installation team were also very professional.

Do not buy the luxe adapt firm. The lady at Tempurpedic said most people get soft and return it for the firm. Firm is horrible. My wife and I are both side sleepers and after 6months on this horrible stiff mattress we want to get rid of it! We should have gone with soft even though the sales lady said soft isn't good and most people return it. Do not buy firm. We are putting a mattress topper on ours as a last ditch effort before we just donate it! Our backs, shoulders, and chest are sore from this firm brick bed! I've had Tempurpedic before and it was incredible. This "Luxe" firm is bad and stiff as the floor. Do not recommend. Do not buy.

The bed was fine for the first week or so, then it got a hump in the middle. It felt like I was sleeping on two twin beds pulled together. We called Bernie & Phyl's where we purchased the Mattress & foundation from. We tried return the items a gentlemen from Bed Check LLC was sent out to check for stains, after he examined the mattress he pointed out we had the wrong foundation. We called Bernie & Phyl's to make a long story short they said it wasn't their problem call Tempur-Pedic !!!!

I was looking for a good firm mattress to help with lower back pain. I went to my local reatleir in hopes of finding that perfect match, The salesperson at the store sold me on the Luxe Frim as the top of the line. Now the fun begins!!! I have not sleep since owning the Luxe I am waking up with not only back pain now I now have Neck, Sholder and leg pain as well. This mattress does not live up to the expations that I was sold that night. I'm working on getting this "Great Mattress" picked up but having trouble with the store but that's a whole nother review. I'm sure temper has a awesome line of mattress but I'm honestly disappointed with the Luxe Firm. I will close with this, if you are thinking about a good mattress for you back you may want to stay away for this model you may want to stick to a good old fashion pillow top.

We were very excited about the cooling that the luxe adapt had when we tried it In The store but when we got it delivered and put the mattress protector on we couldn't feel any cooling whatsoever so we took the protector off and just slept with the fitted sheet over the mattress but still could not feel the cooling affect. Very very disappointed that we spent so much on this mattress that touted cooling and we don't get that at all. My fitness watch tracks my body temperature at night and there has been no difference with the luxe adapt which is supposed to allow you to sleep 5 degrees cooler. So while the bed is comfortable I would no way spend the amount of money we did when there are plenty of good memory foam beds out there for less.

After 14 years of lots of use, including a nice bed for the dogs, it has finally had its day. I bought it after I broke my leg and couldn't stand the buttons on my BeautyRest. I chose the mattress because it had no buttons and what the advertising said. I would gladly have spent the rest of my life on it as it got me through a broken femur, a broken arm, a broken foot, and many other illnesses. I have fibromyalgia and arthritis, along with IBSD and depression. Until it became impossible to sleep on, the Tempur-Pedic kept me going. I can count on my fingers the number of sleepless nights I've had since adopting my Tempur-Pedic. I now will be purchasing a new system with the adjustable frame. I highly recommend the Tempur-Pedic to everyone. Go lie down on one and find your ideal comfort zone. Sleep tight zzzzzzzzzzz!

have had the product for 5 months now. Delayed writing a review to get a good break in period. I am a big guy and side sleeper and bought this especially for my sleep style. It does not cradle well in hips and shoulders so I toss because of the presure causing a sore back when I wake up. It is the soft model btw. furthermore, I am not sure if my king matress is actually a king! It seemed small and I mesured it a few times and the width seems off by a few inches. I know they say individual matress sizes may vary, but we are talking about three or four inches, to the point where i feel they may have deliveredthe wrong size!. I am overall letdown by this bed for the price. I have had a better sleep on way cheaper mattresses.

[This review was collected as part of a promotion.] This is my 2nd Tempur mattress, and I can say the new model with the cool air flow is wonderful. Same unbelievable comfort; without getting hot at night. The support it provides is wonderful; and this is coming from a person who has severe back issues and arthritis. Would recommend this to anyone.

Experience: stressful, misleading, disappointed, untrusting, not what they said it was (supposed to be a Cooling mattress), difficult to get any help from sales person and warranty department, Warranty department says it's ok to receive 2 different sized beds (2 twins XL to make a king) Poor customer service from sales person/warranty department

This bed along with the adjustable base and pillow make the perfect combination. I don't think I've ever slept this well. We were looking for a super comfortable bed with great support.This bed provides that and is just the most amazing bed we've ever owned. The zero gravity option takes all the pressure off my back and has seriously helped my chronic pain. I will never own another brand of bed.