Customer reviews for SAMSUNG 11.1.4 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio forMember photos









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Warning on subwoofer/bluetooth connections
A fair warning to all who purchase these units - I am on month 19 and the bluetooth module has failed in the subwoofer unit which eliminates all satellite speakers and the subwoofer itself from use. They do not sell these separately and the standard warranty is one year. I am out of luck and you will be too if you do not get some version of extended warranty on this item.
Hello RRY1001, I’m sorry to hear that your experience did not match your expectations. Thank you for taking a moment to review the Samsung HW-Q990D Soundbar. Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer. To setup the wireless rear speaker kit included with the soundbar. Press and hold the ID SET button on the back of the wireless module for at least 5 seconds or until the blue light starts blinking. Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the wireless receiver module. You can also try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in. If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
This is the one to get
[This review was collected as part of a promotion.] I used to use a big AV receiver system but it's just way too big for my new space so I had gotten the matching LG soundbar for my OLED. Long and short is that LG never worked right despite constant updates and fiddling. My new Samsung Q990D worked immediately out of the box. I wasn't expecting a big sound upgrade relative to the previous soundbar, just that everything would work but I was pleasantly surprised to hear how big an upgrade this truly was. I had Dolby Atmos before but now I truly experience it. The rear speakers especially are a game changer. Not just that they stay connected but the 3 direction output really creates an immersion I hadn't noticed experienced outside a Dolby theater. I would give this 4.5/5 but I had to take a star away due to the packaging being subpar. The box was all torn up and a lot of the Styrofoam inserts were broken. Areas that need to be reinforced as the speakers aren't separated by much else. The other issue is the buttons/screen/remote are all a step down Ilin quality from the LG. The screen especially is too hard to read and I don't sit that far. For the price of this unit a much higher resolution screen should be included. I realize that everything can be controlled through the app but the screen still lights up when changing volume and the lack of resolution really is unsightly at best. All in all I'm am thrilled with my purchase.
Good quality audio and interoperability
[This review was collected as part of a promotion.] This works great. I love audio. It easily connects with Bluetooth and my phone as well. It's almost effortless to switch. I mention this because my previous sound system used to not switch to tv audio automatically. The only reason I give it 4 star is because of its size and I could not optimize its listening like bose systems.
One soundbar to rule them all.
[This review was collected as part of a promotion.] So I set the Q990D up in my living room, on my console top, and honestly, the difference is night and day compared to my older 3.1 soundbar and even my proper 7.1 setup in the basement theatre. Getting it out of the box, you can tell it's premium product. The main bar is substantial, and the rear speakers and subwoofer feel solid. Setup was surprisingly smooth. I plugged everything in, connected the main bar to my TV via HDMI eARC, and the wireless subwoofer and rear speakers linked up automatically without any fiddling. Used the SmartThings app for calibration (SpaceFit Sound Pro setting) was fairly straightforward too – it definitely tuned the sound to my room's layout fairly accurately and this is with a bay window on the left side for added complexity. Turned on a few classic movies to check the sound and this is where the Q990D really shines. Watching movies with Atmos soundtracks is genuinely immersive. You don't just hear sound in front of you; it feels like it's properly surrounding you, even coming from above as advertised. Even listening to music is a step up – it feels wider and more detailed. Use this feature a lot to cast to the soundbar from my phone while making dinner. Love it, shame I didn't upgrade before!
This thing bangs!
I purchased the Sonos Arc Ultra first. I kept it for three weeks. I hosted a Christmas party and the system was adequate but got no feedback from family and friends. Returned it and purchased the Q990D. I hosted a NFC Championship gathering. The response and feedback was awesome. Everyone loved the sound and how clear the voices were. Powerful, not overwhelming. I love this soundbar. Not sure why people complain or feel like they need more bass...this thing bangs. It's paired with my Samsung TV.
I Did Not know what I was Missing!
[This review was collected as part of a promotion.] I had a smaller Atmos surround sound setup before but had no idea what I was missing with Q-Symphony from Samsung. Combining the TVs speakers (QN85) that sound great on their own. With the HW-Q990D 11.1.4ch soundbar with rear speakers added to the TVs speakers using Q-Symphony, this made my old system sound outdated and drab and it wasn't that bad or old a system being an Atmos 9.1.1 sound bar. The sound is just so crisp from this system that my son who is a huge car audio buff came into the theater room in shock at the clarity of the speakers from the other side of the house. I had the theater room door open and he literally thought it was coming from the next room and not upstairs and the other side of the house. Not only does this sound amazing with shows and movies, gaming on the XBox has me finding myself playing more without my Atmos headset. Setup was way easier than I expected after reading other reviews. Q-Symphony supported sound device was detected by the TV and it did its thing for me. I was very pleased.
Feels like I'm in a theater!
[This review was collected as part of a promotion.] "I’m absolutely blown away by the sound quality of these speakers! For years, Apple dominated in audio, but not anymore—Samsung has officially taken the lead. The crystal-clear highs and deep, rich lows make you feel like you’re right in the middle of a concert or an immersive theater experience. Even better, they offer this top-tier sound at a more competitive price, making high-end audio more accessible. Setup is a breeze, and they seamlessly integrate with other devices for a hassle-free experience. Samsung has truly outdone itself with these incredible soundbars and speakers. Bravo, Samsung!"
Excellent soundbar
[This review was collected as part of a promotion.] The Q990D soundbar offers incredible surround sound with its 11.1.4-channel system. The audio is rich, immersive, and perfect for movies or gaming. Setup is simple, and the wireless rear speakers make it clutter-free. Dolby Atmos support truly elevates the home theater experience. It’s a premium soundbar that delivers on performance and quality.
Amazingly Impactful Sound - Most of the time?
[This review was collected as part of a promotion.] So I needed to replace my old Samsung 3D TV with something perfect for the bedroom and I decided while I was added I'd replace my old sound bar also. For a couple of years I've rocked the Samsung HW-Q800A and have been feeling like I'm missing out on surround effects. So I went all out with the purchase of Q990D to pair with my new Samsung S90D OLED. I love action movies and live music so the sound bar should be perfect, right? Well the only other surround setup I have in my house are some Infinity Beta 50 setup in my game room upstairs. Well my kids have taken over the game room and those big towers barely get used. Besides being about 19 years old the Big infinity and CSW10 sub would deliver a cinematic impact on par with some of the nicest movie theaters. I knew going in that the Q990D would be able to deliver the same impact but I expected the Atmos sound effects to make up for the lack of heft. I have to say it does and doesn't as I haven't been able to get consistent fullness in the surround sound effects the bar sounds awesome for the big marvel films like End Game but for stuff like the Quiet Place you don't get the shuttle drips and creeks the ups the suspense. What about my second love, music? Again when you crank it the bar and included sub definitely can deliver defining levels of sound and the roll off to the sub is really good but you will miss the fullness and airyness the giant towers deliver. Still best sound bar I've ever heard.
RECORDING STUDIO QUALITY SOUND BAR!
[This review was collected as part of a promotion.] I will definitely recommend the product to any body who does music and records. I've been in high end sound studio's and this compares to Krk and others. Definitely will recommend. I have my set for my display in my studio






