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Customer reviews for SAMSUNG 11.1.4 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio for
SAMSUNG 11.1.4 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio
4.6 out of 5 stars
stars836 ratings836 reviews
  1. 5 stars79% (661)
  2. 4 stars12% (101)
  3. 3 stars3% (25)
  4. 2 stars1% (12)
  5. 1 star4% (37)

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Showing 551-560 of 836 reviews
Mar 2, 2025
RRY1001
1 out of 5 stars review

Warning on subwoofer/bluetooth connections

A fair warning to all who purchase these units - I am on month 19 and the bluetooth module has failed in the subwoofer unit which eliminates all satellite speakers and the subwoofer itself from use. They do not sell these separately and the standard warranty is one year. I am out of luck and you will be too if you do not get some version of extended warranty on this item.

Review from Samsung US
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reply from Samsung Solutions

Hello RRY1001, I’m sorry to hear that your experience did not match your expectations. Thank you for taking a moment to review the Samsung HW-Q990D Soundbar. Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer. To setup the wireless rear speaker kit included with the soundbar. Press and hold the ID SET button on the back of the wireless module for at least 5 seconds or until the blue light starts blinking. Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the wireless receiver module. You can also try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in. If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

May 2, 2024
JohnsHopAlum
5 out of 5 stars review

Awesome sound!

I purchased this soundbar to go along with the new 2024 OLED TV and it is absolutely amazing. I am very happy that I chose this as opposed to a Sonos set, which is what I have always owned since 2017. It was the best decision. The sound quality which comes out from this device is something that you need to experience for yourself. Words can't fully explain the awesomeness. My wife is constantly telling me to turn it down, and I tell her to go watch TV in the other room, as I am going to enjoy it.

Review from Samsung US
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Mar 21, 2025
Mrpfrom
5 out of 5 stars review

Bring theater to your home

[This review was collected as part of a promotion.] I couldn't be happier with my Samsung HW-Q990D soundbar! The Dolby Atmos sound is absolutely stunning—immersive and rich, it makes movies and shows come alive. Setting it up was a breeze, and the integration with the Samsung SmartThings app adds a whole new level of convenience. I'm using it with my UST projector, and it completely transforms my living room with its powerful sound, especially thanks to the wireless rear speakers that create an incredible surround experience. It gives you theater like experience at home. The move dialogs are clear, music is crisp. The subwoofer delivers impressive thump, and the various sound modes allow me to tailor the audio to whatever I'm watching. I snagged it during holiday shopping at a great discount, which makes it an even better value. My only small gripe is the lack of a front LED display, and I wish the package included hardware for mounting the wireless speakers. Despite that, this soundbar is a game-changer for home theater setups—highly recommended!

Review from Samsung US
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Feb 20, 2025
Colemaj4
5 out of 5 stars review

This thing BANGS!

I purchased the Sonos Arc Ultra first to hear it in my space, which is a big open two story family room. It was good sound but underwhelming. So I returned it and purchased the Q990D. Maaaan, when I tell you this thing fills the room. The sound quality is superb. We hosted a NFC east championship party and everyone kept asking about the speakers. The sound was hitting from every angle in the room. Not sure why people say they need more bass. The floor was thumping. I'm very much satisfied with the Q990D. Highly recommend it. 5 stars all day, every day!

Review from Samsung US
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Jan 17, 2025
Eric
3 out of 5 stars review

False advertising

I bought this thought to be wireless surround sound speakers only to find out that they require 120vac to operate. The item written description says wireless, the item graphics depicts no wires attached. I had to pay an electrician to install an electrical outlet on the wall I intended for the installation of my surround sound speaker

Review from Samsung US
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reply from Samsung Solutions

Hello Eric, We appreciate you taking a few moments to review the Samsung HW-Q990D Soundbar. Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Plugging a power cable to each rear speaker eliminates any clutter of long wires running the length of your room. If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions

May 8, 2025
Nohd13
5 out of 5 stars review

Amazing sound bar

[This review was collected as part of a promotion.] This sound bar is amazing, it sounds brilliant, and is so easy to set up especially when you use it on wifi makes it so you don't have all the wires around. EARC works awesome crystal clear. The bass is very thumpy and you can hear every rumble. Woth Dolby atomos surround and the q symphony every moive you watch you become so immersed in it. When you are playing videos games you can hear shooting or foot steps from all around and tell wjat direction it's coming from. All in all I would highly recommend this set up or even the step above it for a great home theater experience.

Review from Samsung US
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Oct 22, 2024
aac1988
5 out of 5 stars review

Definitely worth the upgrade from the Q990C

[This review was collected as part of a promotion.] I first have to mention that the video reviews online fail to mention some key points on this soundbar system that have me in love. The soundbar system offers the Chromecast feature which allows you to play 24 bit/96kHz audio which is awesome but also with Bluetooth 5.2 and a Samsung capable device (Z Fold 6 for me) I am able to start at 24 bit/48kHz audio which has been amazing. I love the "sound grouping" feature which plays music at equal volume from all speakers - definitely a must when hosting a get together. "Private rear sound" is also a good touch whenever you need sound playing from only the rear speakers. I haven't used the private rear sound as much but it's nice knowing it's available. Overall, I'm impressed and glad I upgraded from the Q990C

Review from Samsung US
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Aug 21, 2024
Smitha
5 out of 5 stars review

Samsung Q900d soundbar

The Samsung Q900d soundbar is amazing The sound quality is fantastic especially when you pair it with a Samsung TV, The soundbar supports HDMI 2.1 and 2.4hz and 5hz wireless networks, The only problem that I had was the Subwoofer kept disconnecting from the Soundbar but after reading the online manual I was able to fix the problem by using the remote control to manually connect the Subwoofer, Overall I have had no issues at all and would recommend this Soundbar

Review from Samsung US
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Feb 7, 2025
Great sounds
5 out of 5 stars review

Great System

This product is a great investment. I have been enjoying the great sound output since I purchased this amazing soundbar and nothing else can compare to the quality. My only concern was that the surround sound rear speakers don’t work without being plugged in to a 120Vac outlet. I found that to be somewhat deceptive because everything i read and saw about the product did not in any way describe it as being wired. For that I was disappointed being that my intention was to hang them on the wall and that cost me more money to have an outlet mounted in the position intended for the surround sound rear speakers

Review from Samsung US
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Nov 13, 2024
Drifter
5 out of 5 stars review

Best Sound Theater ever

[This review was collected as part of a promotion.] I replaced my Bose 700 sound system with samsung q990d sound system. Before purchasing i was hesitant about audio quality. After using it, I can say samsung excelled in making sound systems and they are pioneers

Review from Samsung US
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