Hi Ac, we're truly sorry to hear about your experience with the Kristen Fabric Reversible Sectional and Storage Ottoman. It's important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue. We're glad Sam's Club was able to arrange a return pickup for you, but if there's anything else we can do to improve your experience with Abbyson products, please contact us at (888) 406-0838. - The Abbyson Team

Hi Melody, We sincerely apologize for the issues you faced with the delivery of your Kristen Fabric Reversible Sectional. Your experience is important to us, and we regret the inconvenience caused by the delivery schedule mix-up. Please don't hesitate to reach out to our Customer Experience Team at (888) 406-0838 if you require further assistance or to address any remaining concerns. We're here to help. - The Abbyson Team

Hi Becky, We sincerely apologize for the delay in the delivery of the Kristen Fabric Reversible Sectional and Storage Ottoman. We understand the inconvenience this has caused, particularly for your daughter and grandchild. It's certainly not our intention to leave you without essential furniture, and we appreciate your patience during this time.Please be assured that we are actively working to expedite the shipping process. For immediate updates on your order or any assistance, don't hesitate to contact us directly at (888) 406-0838. We're here to provide you with the most current information and to assist in any way possible to alleviate the situation.Thank you for bringing this to our attention, and we are committed to resolving this matter to your satisfaction. - The Abbyson Team

Luna, thank you for your review of the Kristen Fabric Reversible Sectional with Storage Ottoman. We’re sorry to hear the couch didn’t meet your comfort expectations, though we’re glad you liked its size and flexibility. If we can assist further, please contact our customer experience team at samsclub@abbysonliving.com or 1-888-406-0838. - The Abbyson Team

Donald, we're delighted to hear that you're enjoying the firm seating and durability of the Kristen Fabric Reversible Sectional. It's great to know the ottoman is adding functional value to your space with its storage capability. Thank you for making it a part of your home. - The Abbyson Team

Jezz, thank you for your enthusiastic recommendation! It's great to hear that you're in love with your new Kristen Fabric Reversible Sectional. We're confident it will continue to be a cozy and stylish spot in your home. - The Abbyson Team

Hi There, Thank you for your positive review of the Kristen Fabric Reversible Sectional and Storage Ottoman! We're thrilled to hear that it's the perfect addition to your home office, with the fabric, firmness, and solid feel meeting your expectations. Your comfort and satisfaction are our top priorities, and it's great to know we've hit the mark. Enjoy the new level of comfort and style in your office space, and thank you for choosing Abbyson! - The Abbyson Team

Jennifer, we're delighted that you love your new Kristen Fabric Reversible Sectional and Storage Ottoman and find it a great value for the price. Thank you for your positive feedback, and enjoy your new sofa! - The Abbyson Team

Thank you for your review! We are thrilled to hear that you are very satisfied with your sofa. It's great to know that the fabric quality meets your expectations and that the sofa has been comfortable for both sitting and sleeping. Enjoy! - The Abbyson Team