Hi Bob, thank you for your purchase and initial review! I have forwarded your feedback to our product development team to see how we can improve the wheels! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

Hello, Thank you for your feedback. We sincerely apologize for any inconvenience this may have caused. Your input is valuable to us, and we appreciate you taking the time to share it with us. Please don't hesitate to contact us at support@wpowereq.com or 1-855-944-3571 at your earliest convenience, and we will be more than happy to assist you in resolving this issue. Thanks, Sydney, Westinghouse