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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying

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Showing 371-380 of 450 reviews
Jan 11, 2024
Cherry
4 out of 5 stars review

Good but needs improvement

Every time the Bot encounters a black object like a Bed Frame it continues to hit it and try to go over it resulting in it stopping and shutting down. Further it doesn't even show this incident in the Review portion to improve or learn from it.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi Cherry, thank you for letting us know about your experience. We're happy to hear your excitement for our products!

Jan 3, 2023
ALICE
5 out of 5 stars review

GREAT PRODUCT

EASY TO SETUP WITH ALEXA TO CLEAN WHOLE HOUSE OR A SINGLE ROOM. WE JUST TELL ALEXA TO HAVE ROOMBA CLEAN AND SHE AUTOMATICALL STARTS CLEANING. ROOMBA DOES A GREAT JOB!

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Jan 28, 2022
None
1 out of 5 stars review

Don't buy this product.

This product has more incomplete jobs than complete ones. It will start and then 10 minutes later it will stop and return to its base. Don't even try to deal with customer support via email, they are no help. This is a terrible product.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Jan 3, 2024
Antonio Elizarraraz
5 out of 5 stars review

Great product.

It works very well. It really helps keep the floor clean. Moping function is not like real mopping. It just helps maintain floor in a recently-mopped condition. We are very satisfied with it and highly recommend it.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi Antonio, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.

Apr 8, 2024
JB
1 out of 5 stars review

Very dissatisfied

Paid $600 for a vacuum that has been nothing but trouble.. it's not even 2 years old and gets used once a week.. and now the software is old and can't be updated anymore and guess what... out of warranty! LESS THAN 2 YEARS OLD!! WOULD NOT RECOMMEND!

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi JB, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Jan 4, 2024
Cinnamon
4 out of 5 stars review

Pretty good

I like the robot. It does a great job and is undoubtedly a more thorough job than I do. It takes a lot longer to clean. It's become unable to find its way home on one occasion. I remedied by turning on more lights in the future.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi Cinnamon, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.

Jan 27, 2022
Rocky Roomba
2 out of 5 stars review

I would not buy this product again

I use it daily and it has a smaller collection bin than my other Roomba and leaves dog hair everywhere and I break out the stick vacuum to clean up after Roomba

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hello, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.

Jan 29, 2022
Pen
4 out of 5 stars review

I did buy a 2nd IRobot & do love it.

I do love it however, I have a dog with wiry hair which on a smooth carpet it does not pick up well. It also does not pick up a down or fury type lint on a smooth carpet. Does a good job with most other dirt.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Jan 1, 2023
Kathleen the pickle ball player
4 out of 5 stars review

I would buy it again

Use it daily. Side brush isn't spinning regularly, so I don't think edges are getting as clean as they should. And it started making a screeching sound on occasion.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Nov 29, 2024
Sam
5 out of 5 stars review

Warranty has been worthwhile

I bought this item 4 years ago and purchased the 4 year warranty for it. They have been incredibly helpful and will replace what's needed easily. Thank you IRobot!

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi Sam, thank you for letting us know about your experience. We're happy to hear your excitement for our products!