I've had this generator a while, it has always surged when a load was applied. I have a factory service manual.Generac would not let me speak to a tech to further diagnose it, they tell me I have to take it to a service shop. I am afraid the shop will throw parts at it until it is fixed, assuming they do not replace everything.

[This review was collected as part of a promotion.] I'm really happy to finally have a generator. This takes a little worry away knowing we are protected if an emergency arises and we find ourselves without power. I have several friends and family members who have generac generators so I knew this would be a reliable, quality product. The unit is pretty much ready to go out of the box. Easily assembly and you're up and running. It is a nice size compact unit and fairly lightweight. It has a handle for easy maneuvering. It's pretty straightforward and easy to get started. Theres also a picture chart on the unit itself listing the steps to start the unit. I was impressed with how quiet the unit actually is. I thought it was going to be this loud hunk of machine and its totally not. This generator will be great as a backup if the power ever goes out. I'm always worried about losing all our food in the fridge and deep freezer. I am impressed with the look of this generator also. Everything is labeled clearly and easy to understand. Highly recommend this product to anyone who may find themselves without power. It's always good to have on hand because you never know when something might happen.

First time used for a severe week long (for us...worse for others) outage. Generator worked perfectly, ran for a week, 12 to 18 hours per day, big enough to allow neighbor to add extension cord to run refrigerator and fan. Without this dependable power we would havelost all our perishables, been unable to cook, unable to make ice. I would recommend this machine to anyone who wants a dependable, rugged, power sorce ready when needed...alife saver.........................................................Doc

I have the above model Generac portable gas generator, still in the box. I am very familiar with this unit as a good friend of mine has the exact same unit. I assisted him in building a house for his family. We used this unit for about 3 months and it fulfilled all of our needs in this house building project. It was used for long periods of time and only turned off for lunch time and never left us without power. After the power company finally installed a temporary pole and electricity to my friends property, we did stop using the unit. Because of its flawless performance I purchased the same generator and I am looking forward to using it...

I just received the shipment and set it up for test run. The setup was easy (using my tractor to get it lifted off the pallet so I could install the wheels). Started right up and made electricity, so all good. Then ran it back out of fuel and disconnected the battery so it would store well. Overall, all systems go. Needed this size to run my 5HP well and some other selected items during power outages for hurricanes. Couple of points: 1. Generator arrived missing the fuel supply line from tank to carb. I didn't want to call and wait for Generac to ship me one, since I know it was only a $5 purchase at the local auto parts store. 2. It would be nice for the instructions to give a recommended amount of oil to add at initial set up. I had to add a little, then check the stick, and repeat until I figured out it took ALMOST 2 quarts. For fear of overfilling, that took longer than it should.

Had to put the wheels on but after topping off with oil and gas this thing fired up first pull. It is somewhat quieter than the Stanley that it replaced. Excellent generator for the money. Output seems to be on the upper end of rating. We run power tools and air compressor of it at jobs site. Works great.

this machine is a beast! it is heavy and powerful and should provide the essential back up power my home needs. The manual for the initial set up was small in size which was a shame as a big machine should equal a big picture. the generator is on wheels but is not easy to move as it is soooo heavy. it also would have been nice if generac offered a custom cover for the machine as well.

We purchased this unit as a home back up power source to insure our furnace and well pump were operational during winter storms. I found this unit to be an easy set up for that purpose, and a whole lot more. Although the weather has been cooperative this winter so far, I've found the portability of this unit to be valuable in powering all sorts of tools and lights in my newly built pole building. I recommend this unit to anyone needing a standby power source. It's great!

Gen delivered and missing stabalizer foot Cust Service needs Major Improvement.. 4 Calls in and still no where not even a case # sent to my email . Try to ask for a supervisor and you are blocked. Thanks for your commitment to quality. No where on your manual does it say when you call in to have your serial # with you .. That would be nice So far going on 7 days and still not able to fire up generator "Thanks" If you are thinking about buying a Genrac product Look elswhere first ! I am sorry already I purchased this

After many many weeks of research online and through fellow friends and co-workers I finally decided to go with the overall top recommended brand Generac. I went to Lowe's to pick up my unit when I get home I was like a kid in a candy store looking at all of the features and how well it was made very impressed to find great craftsmanship and equality is still preserved in these hard working machines. I definitely recommend Generac has the top brand especially flipping in the mountains of New England where power outages are common.