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Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub for
Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub
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4.5 out of 5 stars
stars
320 ratings320 reviews
  1. 5 stars74% (236)
  2. 4 stars18% (58)
  3. 3 stars2% (5)
  4. 2 stars1% (4)
  5. 1 star5% (17)

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Showing 301-310 of 320 reviews
Aug 13, 2024
Reviewer name: Chrissy
1 out of 5 stars
1 out of 5 stars review

Ice Maker Broke after 4 months

[This review was collected as part of a promotion.] I bought this about 4 months ago and already the freezer ice maker doesn't work.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
reply from SEA CARE

This is saddening for a newly purchased fridge. Let's help you out, Chrissy. To help you with the freezer's temperature diagnosis, please go through this link, watch the instructional video, and click on the hyperlinks for additional help. Refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the topics that affect ice production. We also recommend watching the videos and visiting the embedded links included. The Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147437384, to help our team pull up your information. Have a great day! ^Chrystel

Aug 13, 2024
Reviewer name: Smitty23
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] Great refrigerator. Love the design and family hub!

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Aug 17, 2024
Reviewer name: CG123
5 out of 5 stars
5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] Incredibly Spacious and very cool. The screen is very interactive and has tons of apps.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Oct 28, 2025
Reviewer name: Lucy1984
5 out of 5 stars
5 out of 5 stars review

Great !!!!!!!!!

[This review was collected as part of a promotion.] This is the best investment I made for me and my family. Absolutely amazing in all aspects.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Aug 13, 2024
Reviewer name: Nikki
5 out of 5 stars
5 out of 5 stars review

Keep me entertained while I cook!

[This review was collected as part of a promotion.] I love my Family Hub. Good space for my family size. easy to clean.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 15, 2025
Reviewer name: Retiredleo
5 out of 5 stars
5 out of 5 stars review

Great choice / great features

[This review was collected as part of a promotion.] The refrigerator is very spacious. I like the three ice options and the video display on the door

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Aug 13, 2024
Reviewer name: Oscar
5 out of 5 stars
5 out of 5 stars review

Awesome features and excellent space!

[This review was collected as part of a promotion.] We love our refrigerator. It has many great features and great space!

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Oct 28, 2025
Reviewer name: Peyito58
4 out of 5 stars
4 out of 5 stars review

The ice dispenser is a plus.

[This review was collected as part of a promotion.] The configuration should be more flexible. The freezer is a little inconvenient.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Aug 13, 2024
Reviewer name: Dfcr
5 out of 5 stars
5 out of 5 stars review

The screen is nice to put photos of the family

[This review was collected as part of a promotion.] I'm so happy with this refrigerator is huge works perfectly my wife likes it

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Aug 13, 2024
Reviewer name: Sharon
5 out of 5 stars
5 out of 5 stars review

Great size.

[This review was collected as part of a promotion.] We put this refrigerator into our new home and love it.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878