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Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub for
Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub
4.5 out of 5 stars
stars
289 ratings289 reviews
  1. 5 stars74% (213)
  2. 4 stars18% (52)
  3. 3 stars2% (5)
  4. 2 stars1% (2)
  5. 1 star6% (17)

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Showing 171-180 of 289 reviews
Mar 11, 2026
Reviewer name: Reliho
5 out of 5 stars
5 out of 5 stars review

Great than people can imagine

[This review was collected as part of a promotion.] I still have it over years with great service. Highly recommended

Review from Samsung US
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May 24, 2026
Reviewer name: MOJO
4 out of 5 stars
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Very quality product. The home screen is great. Very good capacity

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Dec 9, 2025
Reviewer name: Nae4
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great refrigerator. Love that I can play music do my shopping list and keep my refrigerator organized, enjoying it

Review from Samsung US
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Oct 29, 2025
Reviewer name: Snuffycuts99
5 out of 5 stars
5 out of 5 stars review

Sleek Beauty!

[This review was collected as part of a promotion.] This refrigerator is very sleek and looks fantastic. The in door screen is very useful and the capacity is good. Ice production is great. No complaints so far!

Review from Samsung US
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Oct 6, 2025
Reviewer name: Henry
5 out of 5 stars
5 out of 5 stars review

A lot of room

[This review was collected as part of a promotion.] Over all nice look huge capacity would recommend to anyone won't be disappointed very easy to use kids love it

Review from Samsung US
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Oct 28, 2024
Reviewer name: Jason
4 out of 5 stars
4 out of 5 stars review

Good fridge

I bought this fridge after my last Samsung fridge finally died after 12 years. I've had the new fridge for 3 months now. I like it, but i can tell things now and days are cheaply made. The side area of the fridge where we can put magnets gets easily scratched. Any little thing scratches it. My last fridge that last 12 years was not like that. That's the only thing I will complain about.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Feb 16, 2025
Reviewer name: Red
1 out of 5 stars
1 out of 5 stars review

Horrible

We have this Same Fridge with the hub had it less than 2 years and its already javing issues cooling. Samsung only give you a 1 year warranty and then a year with Assurant which os only 2 years so thatnk God thos started acting up before the 2 year warranty was up. The repairman vouldnt fix it but i got all my money back due to the warranty. I also have their microwave which had to be repaired the same year i got it because it stop heating but almost 2 years no problem with the dishwasher and stove. Stay away from their appliances.

Helpful?2VHMLK4LEMDU13570772878
reply from Samsung

We understand how these experiences affected your confidence in our Samsung appliances. Allow us to assist you further, Red.Please use the troubleshooting link below to help elevate how the refrigerator performs. Please choose the corresponding topics that relate to your refrigerator experience. Kindly watch the YouTube videos and click on the hyperlinks.Cooling issues with Samsung refrigerator or freezer:https://www.samsung.com/us/support/troubleshoot/TSG10003479/Should you require further assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number 1148439039, to help our team pull up your information.Have a great day!^Chrystel

Sep 10, 2024
Reviewer name: Samsucks
1 out of 5 stars
1 out of 5 stars review

Samsung is terrible

We had an issue with our fridge, Samsung sent a repair team out under our warranty coverage to repair it. The repair team deemed it irreparable, which apparently is the extent of the warranty coverage! “Welp, we tried!”. Now we have no fridge! We went outside of Samsung to see if an independent repair team could fix it (they couldn't) and the tech said that far and away they see more Samsung repair calls than any other brand. Wish we'd known that before buying ours. This will be our last.

Review from Samsung US
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reply from SEA Care

Hello there, Thank you for contacting us. We would love to know more about the refrigerator and better assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1147523843 to help our team pull up your information when you message us. Have a great day. ^Aloe

Sep 18, 2025
Reviewer name: WhyRy
4 out of 5 stars
4 out of 5 stars review

Nice fridge and connection, but needs a few additi

[This review was collected as part of a promotion.] It's a very nice product and it is very convenient to be able to look in the fridge when you're not at home to see what's in there. The down side to this, it doesn't view what's in the doors and it identifies things very poorly.

Review from Samsung US
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Sep 20, 2025
Reviewer name: erockrph
4 out of 5 stars
4 out of 5 stars review

Great style, size and functionality

[This review was collected as part of a promotion.] The best thing about this fridge is the size, It is huge inside, and the shelves are solid, easy to configure, and easy to keep clean. There is no shortage of freezer space, and the separate shelves helps a lot with organization. I love the two different sizes of ice in the icemaker. The smart features are nice, but I use them a lot less frequently than I thought I would. I have one complaint, and it's the water dispenser. For a refrigerator with so many smart features, you'd hope that the water dispenser would have smart features as well. I've had fridges over 10 years ago that offered measured dispensing as a feature, and it is sorely missed in this fridge. Also, because the nozzle is hidden from view, it is hard to line up things like water bottles and we often spray water all over the place. A swing-out nozzle for filling water bottles and pots would be a huge improvement.

Review from Samsung US
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