Would have been a five except for installation part. Got a refund, which was prompt, due to problems in dealing with the 3rd party company. The quality of the gazebo is excellent but expect a solid weekend to put it together with 3 people. Parts are bagged according to steps and the instructions are clear and detailed. Follow the directions and take your time and you will have a really nice structure to be proud of. Be sure to note that the gazebo comes stained but lacking a preservative coating. I went with a darker stain/preservative and it looks great! So bottom line is I would buy again.

Well built. Only mistakes were ones I made. If you’re having trouble fitting boards review the build because you probably have the wrong board in the wrong place. Looks great and definitely keeps the temp down. Plan on spending more time outdoors this summer. The sun gets really hot here in Texas. Very happy. Customer service was great

All the boxes came very quickly and had no damage. Assembly was straight forward and the instructions were clear. I had one issue and Backyard sent a new part within 3 days,. Great customer service! The metal roof panels were slightly bigger than the instructions stated, but everything went together well. Pay attention to the instructions that say you need 3 people for lifting up the roof. The gazebo looks beautiful!

Added an additional 14x10 Cordova to one installed in 2021. Very good quality for a kit, every piece well marked and plenty of extra fasteners. The only complaints; would like to see a small amount of the finish included to cover scratches and scrapes during instillation, protective material on the metal roof panels is a real bugger to peal off ( this was one of the more time consuming parts of the project), The exterior finish on the roof panels should be of a sturdier product ( the roofing finish on the existing Cordova installed in 2021 is gone and already needs recoating, I'll need to find a matching color)

Great Gazebo, and went together great. I had a couple damaged pieces from shipment, and called customer service, got someone I could understand, and she had my replacement parts shipped out same day no questions asked. Very impressed and will recommend backyard discovery to anyone i know looking for a Gazebo!

I'm really happy with the gazebo. I hired a friend to put it together. Kudos to any homeowners who can do the installation themselves for the gazebo. Probably pergolas are easier. It looks so nice. I look forward to going outside each day to spend time sitting in it.

We really love our Gazebo. I can't say there weren't a few challenges putting it all together but having a construction background did help. A few pieces came in damaged and customer service was incredible and got the replacement parts to us very quickly.

Backyard Discovery has wonderful, friendly customer service. They helped us track our order and arrange for it's set up. The set up was awesome. They were on time, thorough, communicated aftercare, and cleaned everything up when done. We love our gazebo!

The gazebo looks nice and appears to be of good quality, but we paid for the assembly services and they won't anchor it to our patio. The man doing the assembly says it isn't in his contract, but can't show me a reference and there is nothing on the Sam's or Backyard Discovery websites saying they won't anchor a gazebo. I would have paid somebody else to do it if I knew Backyard Discovery wouldn't finish the job.

We received the boxes to put this together and the base was easy to put together. We are not skilled in putting these together and the roof structure was complicated as some details could have been better explained in the 78 pages of instructions. It took 2 people two weeks to put together. You need at least 3 strong people to put on the roof and adjoin the roof! Overall if appears to be a good product!