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Customer reviews for Aquafina Purified Drinking Water 16.9 oz., 32 pk. for
Aquafina Purified Drinking Water 16.9 oz., 32 pk.
4.7 out of 5 stars
stars12.6K ratings3,222 reviews
  1. 5 stars84% (10.6K)
  2. 4 stars7% (906)
  3. 3 stars3% (398)
  4. 2 stars2% (202)
  5. 1 star4% (503)

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Showing 2,911-2,920 of 3,222 reviews
May 17, 2021
Idathought
5 out of 5 stars review

Verified Purchase

Refreshing & thirst quenching

Refreshing

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Apr 23, 2022
Happy camper
5 out of 5 stars review

Verified Purchase

Easy order. Easy to navigate site.

Just as ordered.

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May 8, 2025
Debbie H
3 out of 5 stars review

New packaging

I always buy four cases of Aquafina a month. The quality of the water hasn't changed but the packaging has. The plastic bottles are thinner which would be fine but the caps are smaller and there aren't enough threads to hold the lid on once they're opened. The caps often just spin loosely because there aren't enough threads/cap to hold the lid on. Still purchase but make sure the caps as secure as possible once you open a bottle or one drop and the bottle is empty.

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Apr 11, 2021
ajfla
3 out of 5 stars review

Come on man bring back a "reasonable " bottle cap

2 weeks ago bought 2 cases took home and found the caps were SO SMALL and poorly made TERRIBLE!! Once you could get the cap loose they would not break away from the safety ring easily. So would have to separate the cap from the safety ring either with a knife or starting it a part with your fiingernail. Today bought a cse with decent caps! YEAH. If it's going to be crappy caps I'll buy cheaper water with a decent cap

Helpful?16EA2GV064D113568001702
reply from Aquafina

Hey, we're sorry to hear that. Could you report your experience to our Consumer Relations team? They can be reached by phone at 1-800-433-2652 (Mon-Fri, 9am-5pm ET) or through email: https://contact.pepsico.com/aquafina and use reference number:068657502A.

Jan 20, 2024
jbarsm
1 out of 5 stars review

Flimsy Recycled Bottles Make Water Taste Odd

Here Aquafina goes again with their recycled bottles. The bottles are so flimsy that they don't stand upright, they make loud crunching noises when you grab the bottle to take a drink, they leak water out when you initially turn the cap to open the bottle. The water tastes odd in the recycle bottles. In general, and in our opinions, recycled plastic bottles should not be used for drinking water. There are many better and safer uses for recycled plastic bottles than reprocessing them to be used for drinking water bottles.

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Jul 31, 2021
Ann
4 out of 5 stars review

Water good. Bottle not so good!

I normally buy this water but the quality of the bottles goes down. No longer worth the extra price. The latest change is the tiny bottle caps which barely cap the bottle. After the bottle is opened there is little sanitary place to put your mouth to drink.

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Jul 25, 2024
Nikki
3 out of 5 stars review

Be careful of bottle you choose to buy

Water is great. However, the bottle itself needs improvement. They sell this water in two different bottles. One is solid and sturdy. The other is a flimsy thin bottle that will not stand up on a table. I assume demand is high and they look for different sources to bottle the water. This water tends to be out of stock a lot. I would not recommend buying the flimsy bottle, you will be disappointed. Hoping this changes soon.

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Feb 13, 2024
Lubbock
1 out of 5 stars review

Terrible time just opening the bottle.

Would never purchase this brand again. Cap won't unscrew. Cap just keeps turning and have to use a knife to break the seal on the bottle every time in order to open the bottle. Water is normal water like all other bottled water. Would not recommend unless you want the hassle of wasting 5 five minute to remove the cap on each bottle. I put this on my do not purchase list which is the only thing on that list.

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Feb 20, 2023
Ellie
1 out of 5 stars review

Horrible bottle caps!! The worst!!

I've bought this brand for years. I understand wanting to reduce plastic and going for flimsy bottles, however, the caps are the absolute worst!! I can't even get a good grip to open the bottle because the caps are so thin. Also, the price should reflect the fact that you are probably using half the amount of plastic now...or at least should've stayed the same with inflation. Shame on you Aquafina!

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reply from Aquafina

Hi Ellie, we're sorry to hear about the trouble you've had with those bottles of Aquafina. Please know that we'll pass along your comments to the appropriate teams. Thanks for the review!

Feb 19, 2026
BARBARA
1 out of 5 stars review

Bottle caps

I do not like the small blue lids. Need the larger white lids.

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