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Customer reviews for Aquafina Purified Drinking Water 16.9 oz., 32 pk. for
Aquafina Purified Drinking Water 16.9 oz., 32 pk.
4.7 out of 5 stars
stars12.4K ratings3,119 reviews
  1. 5 stars84% (10.4K)
  2. 4 stars7% (891)
  3. 3 stars3% (384)
  4. 2 stars2% (197)
  5. 1 star4% (499)
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Showing 2,861-2,870 of 3,119 reviews
Feb 23, 2016
Dawn
5 out of 5 stars review

product great, delivery awful

I order water for our office. I always order at least 4 - 5 cases every 4 - 6 weeks. I used to order from Office Depot but decided to switch to Walmart. The case are larger and the price is almost the same. I ordered 4 cases this first time. When it was delivered one of the cases had about 10 bottles busted in it, water was all over the place, box was torn, etc. I did get a great deal, the delivery was just terrible.

Review from walmart.com
Helpful?16EA2GV064D113568001702
reply from Aquafina

Hi Dawn, we're sorry to hear that. We'd like to get some additional information about your experience and report it to our Quality teams. Please give our team a call at 1-800-433-2652 (Mon-Fri, 9am-5pm ET), or email through https://cu.pepsico.com/aquafina and use reference number 062617764A.

Oct 1, 2023
Love2Shop
1 out of 5 stars review

Not Good Enough!!!!!

I ordered this brand per my Mother… Obviously, since she recommended this brand to me, there’s been a change in the bottle!! I ordered 2 cases and what a disastrous joke that was! Bottles were completely slanted on the bottoms of some, making it impossible to stand… when opening some the water would literally spill out of them due to the difficulty of opening the lid!!! We were NEVER so glad to be finished with the 2 cases we ordered! Good thing Walmart refunded us for both cases, Thank YOU Walmart!

Review from walmart.com
Helpful?16EA2GV064D113568001702
Apr 25, 2024
GLEN
3 out of 5 stars review

Water is great but new bottles are not.

I love the water and I am all for saving the environment but these new bottles are hard to hold and fall over way too easily. I would use one bottle a day and refill it with tap water. Even the inexpensive bottles don’t fall over. Going to be a lot of spills now.

Review from walmart.com
Helpful?16EA2GV064D113568001702
Apr 14, 2016
Carol
1 out of 5 stars review

water great, bottle not

The water is probably the best bottled water that I have ever tasted. The price is great. However, the bottles crush in when you just lightly hold them. When you try to open them, water comes pouring out the top. You have to grip the bottles in order to open them, and this causes the water to run out all over the place. I contacted the company and they have no intentions of purchasing thicker bottles that don't cave in and destruct. I will never buy this water again. I would rather pay more to get bottles that are better.

Review from walmart.com
Helpful?16EA2GV064D113568001702
reply from Aquafina

Hi Carol, we take product quality very seriously and appreciate your bringing this to our attention. We truly value your loyalty, and we’ll be sure to relay your feedback to the appropriate teams.

May 29, 2017
Vorgent
5 out of 5 stars review

Great Tasting! Fantastic Price!!

I have been buying this water for a few years now and I love it. I have tried most of the other different bottled waters and none compare to the crisp clean taste of Aquafina. It hydrates quickly and satisfies like no other does. The value of this water is unbelievable, less than 12.5 cents per bottle how can you go wrong.

Helpful?16EA2GV064D113568001702
reply from Aquafina

Thanks for the review! We're glad to hear that you're enjoying Aquafina water!

Nov 26, 2023
MScajun
1 out of 5 stars review

They won’t open

Bottles made so cheaply now that lids don’t unscrew. Only way to open is to bang on counter like biscuit roll with lid shooting across kitchen %26 water everywhere, 1/4 bottle spilled. I tried Dasani %26 they don’t do this %26 you can actually collapse the empty bottle to save space in trash %26 unlike Aquafina, when recapped-air or water doesn’t leak out. After 25 years I switched since the Aquafina bottle quality is nonexistent.

Review from walmart.com
Helpful?16EA2GV064D113568001702
May 23, 2018
Francesco
1 out of 5 stars review

Crooked bottles!

I have been drinking this water for years, even though Pepsico does not know how to make bottles that stand straight. I even called them a couple of years ago and they told me that was because their water is eco friendly. Once again, a bottle fell on it's own all over my paperwork and this is the end for me, goodbye aquafina Franco M

Review from walmart.com
Helpful?16EA2GV064D113568001702
reply from Aquafina

Hi Franco. The quality and ease of our packaging are of prime importance to us. Please be assured that we'll pass along your comments to the appropriate individuals here at headquarters. If you'd like to share additional details about your experience, please give our team a call at 1-800-433-2652 (Mon-Fri, 9am-5pm ET), or email through https://cu.pepsico.com/pepsi and use reference number 065141576A.

Apr 24, 2013
myhtl
2 out of 5 stars review

I have found over time the bottle quality of this product has decreased. I do understand economics. I use this product in a catering/vending business, the bottles are sometimes unable to stand up on their own due to the bottom of the bottle being twisted. The labeling is also an issue, in the course of business the other day a case had 6 bottles in the case was unlabeled or the bottle had two twisted labels on the same bottle. I recently purchased a 20 oz bottle of Aquafina Drinking Water and found the bottle was a bit heavier and more stable.

Helpful?16EA2GV064D113568001702
Aug 29, 2022
cin
4 out of 5 stars review

Water ok, bottles not so much…

Bottles received with delivery - not shipped - are not bottles shown in picture. Bottles in picture have a structured, smooth middle to the bottle, making them a stronger bottle. Bottles received are super thin, with curved design from top to bottom. When adding bottles to fridge a few at a time, sometimes the bottles are wet. Not sure whether leaking from lids or cracks in the bottles. Water tastes great, just wish I could get the bottles in the pictures.

Helpful?16EA2GV064D113568001702
Sep 30, 2021
Bonita
1 out of 5 stars review

truthful

this was my first time ordering on line - i was unaware that i could check a box or something to not have a replacement on certain items. like my dasani water, i dont like any other water but that, so lesson learned. otherwise it was very convenient to drive up and have my groceries delivered to my car.

Review from walmart.com
Helpful?16EA2GV064D113568001702