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Customer reviews for iRobot Roomba 692 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 692 Wi-Fi Connected Robot Vacuum
4.2 out of 5 stars
stars
1,747 ratings986 reviews
  1. 5 stars62% (1,078)
  2. 4 stars19% (327)
  3. 3 stars8% (137)
  4. 2 stars4% (75)
  5. 1 star7% (130)

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Showing 651-660 of 986 reviews
Jan 27, 2020
Reviewer name: Whatever
1 out of 5 stars
1 out of 5 stars review

Worst money I've ever spent

Sounds like a Volkswagen. In the time it takes to get your room ready for this thing you could just sweep and be done. Plus it takes over an hour for it to clean one tiled room.

Review from store.irobot.com
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Nov 2, 2019
Reviewer name: Liz
2 out of 5 stars
2 out of 5 stars review

I wouldn't buy this again

Disappointed with product, doesn't consistently clean pet hair from area rug. It usually take a couple of times trying to send it back to base before it will go.

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Sep 22, 2019
Reviewer name: Pharmacist Karen
5 out of 5 stars
5 out of 5 stars review

Game changer

Saves my back!! I had never had all wood floors before. I have a dog and before I would sweep them bend over and use a hand vacuum to get the debris up and would have backaches for a week. Where has this been all my life????

Review from store.irobot.com
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Jan 28, 2020
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

We have 2 !

We love this product so much we actually bought another one to have upstairs! We didn't want to have to take it up and down stairs so we have another one and they run every day. With 2 dogs our house is so much cleaner now than prior to have one

Review from store.irobot.com
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May 13, 2021
Reviewer name: Hemant
1 out of 5 stars
1 out of 5 stars review

Not working efficiently

Does not pick up dust efficiently and we have to move around with it to cover the area not cleaned by the vacuum. The brush throws away the hairs and light weight items.

Review from store.irobot.com
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reply from IRobotPWR

Thank you for taking time to leave a review, Hermant! We noticed that you may have had some issues with Roomba's performance, and we would love to assist! The Roomba 675 goes directly to where the dirt is. This model will attempt to clean a directed area for up to 90 minutes (on hard surfaces). What is Roomba doing going over the same spots? Roomba is registering Dirt Detect events using it's incredibly intelligent design. Roomba makes over 60 decisions a second! After a few clean missions, Roomba will establish a baseline of clean and register fewer Dirt Detect events. At this point, Roomba should be able to clean more of your home on a single charge. We have designed different Roomba models to meet different cleaning needs. The Roomba 675 was specifically designed for cleaning direct areas, up to 1-2 rooms at a time. We note that you have reached out to our Customer Care team for assistance. Please continue to work with our team, we look forward to your response! -Sincerely, iRobot Customer Care

Jan 20, 2020
Reviewer name: gina
1 out of 5 stars
1 out of 5 stars review

Not something I would buy

I like that it will vaccum but i need to guide it in every room or it only does a small area, it is not thorough therefore, this is not working for me, too time consuming

Review from store.irobot.com
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Feb 2, 2020
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

I do enjoy my Roomba!

My daughters got one for my mother-in-law because she vacuums constantly. She does not use it (at 93, she does not embrace technology), but I do! Works very well.

Review from store.irobot.com
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Feb 17, 2020
Reviewer name: Bzurawski09
4 out of 5 stars
4 out of 5 stars review

Works great

We bought this seeing that one of our friends had one as well. It works well. Going from carpet to hardwood floors or vice versa it misses that edge. But for what we need it for with a dog that constantly sheds, it gets the job done.

Review from store.irobot.com
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Jan 28, 2020
Reviewer name: Harry
1 out of 5 stars
1 out of 5 stars review

No mine gets stuck more then it claens

For the money it's not efficient. Mine get stuck more then it cleans. I thought it was the o e I had. Took it back got another. Just as bad. My house is very well pi led up and very open.

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Dec 21, 2021
Reviewer name: Lost broomba
2 out of 5 stars
2 out of 5 stars review

I would try a mapping model.

Where it managed to get to, it cleaned well. But it gets lost under the couch and bed seems to have problems getting up onto the rugs. Because it gets lost, it dies in a room without getting back to base.

Review from store.irobot.com
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reply from IRobotPWR

Hi Lost broomba, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?