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Customer reviews for iRobot Roomba 692 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 692 Wi-Fi Connected Robot Vacuum

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Showing 541-550 of 986 reviews
Jan 26, 2020
Michelle
5 out of 5 stars review

Absolutely love my room A!

I absolutely love my roomba! What a huge timesaver, to have Rhonda vacuum for me, I love the fact that I can be doing anything else and my robot is cleaning for me. She does a great job on my hardwood floors and the spot feature is great for a quick clean up. The area under my bed is cleaned regularly now, thanks to roomba.

Review from store.irobot.com
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Jun 19, 2020
Ralph the struggle bus driver.
4 out of 5 stars review

I'd buy again. IF IT WENT TO DOCK WHEN ITS TOLD TOO.

How many times do I have to tell it to dock before it finally stops and goes straight to the dock? Rewite software to stop cleaning altogether and go to dock when I tell it to. I have told it 5 times now to stop and yet it continues to clean the exact same spot it had just cleaned REPEATEDLY.

Review from store.irobot.com
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reply from IRobotPWR

Hello Ralph! Thank you for your feedback. We read your review and we have a few tips to help resolve this behavior once and for all. We encourage you to reach out to us at 1-877-855-8593 so may provide the additional support needed for your Roomba. Sincerely, iRobot Customer Care

Aug 12, 2022
Jack
3 out of 5 stars review

Love it, but broken after only a few months

Love the little guy, but after only having it since March, the side brush has stopped working. After taking a close look at it, the issue is not broken gears or dirt clogging the operation, it just doesn't spin. If not for that I would probably give a 5 start review.

Review from store.irobot.com
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reply from IRobotPWR

Hi Jack, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Oct 23, 2018
wellbeing65
4 out of 5 stars review

My first Roomba robotic vacuum!

First time using this robotic vacuum and I started off with this good established manufacturer product. It's amazing to see this little vacuum working around and have a great feeling that the carpeted room is being clean effectively. The only drawback is the living room rug which has some dark colors and the robotic vacuum would stop its function when detecting dark color by default. I would still recommend this to my relatives and friends as it's a wonderful product in keeping the carpeted room clean.

Review from store.irobot.com
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Jan 24, 2020
APM
3 out of 5 stars review

good NOT great

We run roomba every other day. Its an "ok" vacuuming, but robot cleans in a chaotic moves, sometimes misses spots. In my opinion it's good is smaller spaces if you can really block or close doors and let him run for 10min. Good with carpet but if you have mat underneath it might have difficulty. Also my roomba is trying to get under furniture even if there is little to no space and then gets stuck.

Review from store.irobot.com
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Sep 11, 2019
Shell
3 out of 5 stars review

It runs on its own at 4am for no reason

Love that it cleans. But it refuses to dock, gets stuck on ac vents constantly, I have to go search for it. Now it's running at 4 am ( not programmed to) for no reason waking up everyone. No mater what I do it won't stop. It starts running again soon as I put it back in dock, once I find it.

Review from store.irobot.com
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Jun 28, 2021
Sarah
5 out of 5 stars review

Amazing customer service

My roomba was running but not working properly. The two different customer service reps I spoke with were very friendly and attempted to assist the best they could. The first rep sent me new wheels to see if that would work. When it didn't, the second rep had me send my roomba in since it was under warranty. When it couldn't be fixed you all sent me a new roomba that was completely unexpected. That is customer service at its finest and I will use and recommend your company!

Review from store.irobot.com
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Dec 31, 2019
TJ
5 out of 5 stars review

Outstanding - Keeps My House Clean with Minimal Effort!

Great product that easily helps keep my house clean! My girlfriend loves coming over to my place now since I have "clean floors" (which are a combo of tile and carpet). Although I keep my place tidy and organized, I hated vacuuming everyday and this easily solved that problem. Helps keep the floors clean with minimal effort..."Set it and forget it" is the motto and my iRobot..."Romeo Da Roomba" is worth every penny. He goes on at 12:30 PM while I'm at work and me and/or my girlfriend come home to a much cleaner place. You'll never have to hear a complaint about your floors being dirty, there being too much pet hair or your girlfriend/wife/etc. hair being on the floor...Romeo Da Roomba takes care if that for me...everyday...at 12:30 PM. Best investment in a product I made this year and it worked so well that we got one for my girlfriend too! I love this vacuum and you will too!

Review from store.irobot.com
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Apr 20, 2021
Linda
1 out of 5 stars review

Never again!

Both units run til battery dies. Have replaced charging base, moved to different locations, but always have to go find them and struggle to align on charger by hand. Biggest waste of $400 - even after they run, still, have to revacuum by hand, because they are so inefficient. And customer service suggested my space is too big - 20'x10' on two floors with one unit on each floor. How can that be too big?

Review from store.irobot.com
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reply from IRobotPWR

Thank you for taking time to leave a review, Linda! We noticed that you may have had some issues with Roomba's performance, and we would love to assist! The Roomba 675 goes directly to where the dirt is. This model will attempt to clean a directed area for up to 90 minutes (on hard surfaces). What is Roomba doing going over the same spots? Roomba is registering Dirt Detect events using it's incredibly intelligent design. Roomba makes over 60 decisions a second! After a few clean missions, Roomba will establish a baseline of clean and register fewer Dirt Detect events. At this point, Roomba should be able to clean more of your home on a single charge. We have designed different Roomba models to meet different cleaning needs. The Roomba 675 was specifically designed for cleaning direct areas, up to 1-2 rooms at a time. We hope you will continue to explore what we have to offer, as we continue to develop new models to meet the needs of all of our iRobot Family. Thank you!

Nov 8, 2019
Pollitos
5 out of 5 stars review

Excellent cleaning partner!

Installation is play and plug. Clear user guide included. Connecting to WiFi is super easy and adding it to google home is fast as usual. Is not as noisy as a conventional vacuum and is not so noisy as some users report, I mean, is a vacuum, what do you expect? But believe is not so noisy. We put some extra dirt on a hard floor and the Roomba clean it with no hassles! We totally recommend this product.

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175