Thank you for making your purchase with Samsung, DShafer. Let's help you maximize the draining efficiency of your dishwasher! When the dishwasher isn't draining, you can utilize this link below for your reference: https://www.samsung.com/us/support/troubleshooting/TSG01001363/ Proper cleaning is important to the dishwasher's maintenance to prevent drains and any unnecessary repairs. Learn more here: https://www.samsung.com/us/support/answer/ANS00076793/ https://www.youtube.com/watch?v=rR_ivObG_Tc Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145160742, to help our team pull up your information. Have a great day. ^Chrystel

We understand the difficulty you're experiencing with the dishwasher. Allow us to help you, Nick. We would love to speak to you directly to get more information about the dishwasher for better assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146306681, to help our team pull up your information. Have a great day! ^Chrystel