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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 421-430 of 863 reviews
Jun 7, 2021
Reviewer name: JennK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This is a really nice quality adjustable base.

Very Nice!

Helpful?4RIWWS0NKVOO13567466060
Apr 27, 2021
Reviewer name: Grace
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Vibrates too!

So far loving this!

Helpful?4RIWWS0NKVOO13567466060
Apr 11, 2023
Reviewer name: Cat
3 out of 5 stars
3 out of 5 stars review

Holy vibrations batman!

I have had this bed frame for several years and I absolutely love almost everything about it except the 'massage' feature. It's not massage it's vibration of varying intensity. I hate it and 99.995 out of 100 times that I touch the remote I hit the darn vibrate button, then it's a fight to find a button to turn it off. I sneeze the vibrate button gets pressed. I touch the side table, the vibrate button gets pressed. My cat lays beside me the vibrate button gets pressed. I'm scared my foundation is going to crumble much like the walls of Jericho. I am writing this review solely based on my irritation with how easy the vibrate button gets pressed and how annoying it is to try to get it to turn off. I'll never own one with 'massage' again, without a doubt!

Helpful?4RIWWS0NKVOO13567466060
Jul 11, 2019
Reviewer name: TJB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The bed is very comfortable but you definitely need at least 2 strong people to put it in place. The only drawback was that the massage feature was so strong it caused little crystals in my inner ear to come loose and caused severe vertigo. It is a good purchase even if the massage feature cannot be used.

Helpful?4RIWWS0NKVOO13567466060
Sep 9, 2023
Reviewer name: AliceB
2 out of 5 stars
2 out of 5 stars review

Motor broke within 3 months.

Motor broke within 3 months. Within 3 months of purchase, the cable that connects to one of the motors had come unsoldered and is unable to be fixed. It was a lot of grief and moving the heavy frame around to try to troubleshoot. Sam's Club will take the frame back for return or replacement, but then I have to pay people (again) to move the heavy frame up stairs. I still have the broken frame because I can't decide whether to exchange it, wondering if I'll get another defective one.

Helpful?4RIWWS0NKVOO13567466060
Jul 21, 2022
Reviewer name: VGE
5 out of 5 stars
5 out of 5 stars review

Great Purchase

After reading many reviews I was convinced the only way this could be a bad purchase is if it was damaged prior to receiving it. I finally to the plunge. It is heavy duty. Two people to set up. However, once it set up and in place it worked like it the one's going for thousands of dollars. Quiet motors. Remote easy to use. App online works great once it is connected to the internet. Only issue was I had to take a guess at the name which was Base I5. One connected my Android works the same as the remote. Theoretically can set the bed in a position before I arrived home. Happy with this purchase. Sam's Club did it right this time.

Helpful?4RIWWS0NKVOO13567466060
Dec 31, 2024
Reviewer name: Tina
5 out of 5 stars
5 out of 5 stars review

People with hip and lower back pain

I bought a split king . This frame fit right into my exting bed replacing the box springs and it had connection parts that allowed the split frame to work as one unit so I got to use my existing soild king size foam matress. The best mind blowing thing is how sleeping in the zero gravity setting was total game changer for my lower back and hip issues best painless sleep Iv had in year. The only bad thing I can say is I wish I would have bought it sooner.

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Jan 26, 2024
Reviewer name: Sugar Land Texas
3 out of 5 stars
3 out of 5 stars review

Members Mark Premier Adjustable Bed

The Remote control app does not work. I called membership customer help and they said the app doesn't work, they are working on it and they don't know when it will be fixed. The fabric on three of the four corners is torn just from moving it on carpeted floor...two people put it together...should use three or four so you don't have to drag it. Power backup is so minimal as to be unusable. Otherwise the bed is good so far.

Helpful?4RIWWS0NKVOO13567466060
May 11, 2024
Reviewer name: David H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Twin XL bedframe works as good as the Queen model.

We bought whe Sams Queen frame couple years back. We liked it so much that I bought a second one for the bittom guest bedroom. Very well built, Bluetooth app for phone controls it perfectly. This newer purchase uses a different Sams branded app from our older Queen model. If you are having app trouble, try the other app.

Helpful?4RIWWS0NKVOO13567466060
Jul 9, 2023
Reviewer name: KJM7275
5 out of 5 stars
5 out of 5 stars review

You need this bed frame!!

We purchased this for delivery to our house in FL, on Memorial Day, 2021. We did not live here permanently until August 2022. We could not be happier with our 2 twin-XL mattresses, which together make a king bed. The beds are hooked together somehow. This took us less than 15 minutes to put together - it’s already in one (2 for king) folded pieces. All he did was plug in the attached motors, programmed the remotes, screwed the height adjusters together - we used all three, and he was done. The bed has 2 massage functions with 3 speeds. Each remote can be individually set so we don’t disturb each other. We both love the tv tilt function. The top of the mattress raises up and forward - no need for extra pillows to watch tv. I had a spinal fusion in 12/2022. The massage function felt so good. We have the Dreamcloud 14” hybrid mattresses, and have no problems. There are 2 USB ports on each side, up by the top of the frame. I found them to be slow. There are 2 memory settings for each side. The only thing missing, is a continuously lighted remote. As soon as you press any button, it immediately comes on though, so I guess that’s all it needs to do. Some frames have a blue light under the frame, to light your way to the bathroom. They cannot be turned off. No thanks. I need total darkness.So it’s good the remote is not continuously lit. This also comes with legs that screw together, so you can adjust the height of the base. Oh, and it does fit inside of our Ethan Allen wooden bed frame!! Of course, there is no need for the 10-12 wooden slats. The rest of the bed was assembled around the frame by DH. I cannot say enough good things about this frame!! After my surgery was when I realized there are 3 different massage speeds on the top - mid-chest area, and the legs. I used the leg massage on the ‘roughest’ speed, which felt great, to try and prevent blood clots. It must have worked! This bed is made of solid steel. I expect a long life. The reason we went with this frame, is after going to multiple mattress firms, we realized that unless you were getting a Tempur-Pedic, all the frames were ‘no-name’. This fact plus Sam’s backing, relieved our minds when purchasing something so different than anything we had before. Also, the ‘tv tilt’ feature was expensive in the mattress stores. It’s included here. One salesman gave me a good tip - when putting the fitted sheets on each piece, put the head and foot all the way up. Put on the sheet. Flatten the bed, and the sheet is sucked into place. The steel bar at the bottom, keeps the mattress in place, but definitely makes it difficult to tuck the top sheet and blanket in.

Helpful?4RIWWS0NKVOO13567466060