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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,637 ratings856 reviews
  1. 5 stars80% (1,314)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (52)

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Showing 31-40 of 856 reviews
Feb 4, 2024
Carla
4 out of 5 stars review

Verified Purchase

Great product - Check for missing items

Love the adjudtable bed! It is comparable to far more expensive brands. Very quick and easy to set up. I would give a 5-star rating but cannot due to the mattress retainer bar being missing and, after multiple attemps, i have not been able to talk to the right person to have the missing item sent to me. That part has been very frustrating.

Helpful?34FLAMJ8ZKNN13567466060
Jul 29, 2022
Tom S
4 out of 5 stars review

Verified Purchase

Five star product, one star delivery...

The product is great, but good luck with getting it delivered undamaged. After the third one, I gave up and asked for a discount for the damage and hassle, which they agreed to. Pretty good customer service. I really like the bed and needed it desperately for a medical condition. But, could have gone without the delivery complications.

Helpful?34FLAMJ8ZKNN13567466060
Nov 30, 2023
Neal
4 out of 5 stars review

Verified Purchase

Bed is great, app is a joke

The most important part (the bed itself) is great. Does everything it is supposed to. However, if you expect to use the companion app don't get your hopes up. Even if you can figure out the Bluetooth Mac addresses for each side of the he'd you would have to select it each time you open the app. Once you try to select the Mac addresses (for those who don't know this is a unique alphanumeric address for Bluetooth devices) it will not connect. There is no pairing no wizard no nothing. The app flat out does not work. In addition it looks like a middle school project. Very disappointing in that regard. But, the bed works so that's good. Just had hopes of integrating bed control into my local home automation setup. Suppose if I want to do that I'll be figuring out how to programatically interact with the bed all on my own.

Helpful?34FLAMJ8ZKNN13567466060
Sep 30, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Love this base

I live this base. I already had a mattress that would work with it. It arrives in one box and is heavy so be aware of your circumstances and be ready to deal with it. My much younger neighbors had agreed to get it upstairs, thankfully, so be aware it is heavy. Once unboxed it is a simple open up, cut cables holding leg assembly and power cord boxes to frame and connect. Fairly easy to flip over. Remote connected right up and sleep has been wonderful. I am hating the idea of hotels and no adjustable bed or visiting and no bed. Positions are easily adjustable and I love it!!! The massage and usb ports were not a feature I was looking for and, as expected, the massage feature is just a vibration and if you are a fan of massages not worth much. Reminds me of the beds, long ago, in hotels where you could drop in a quarter and called magic fingers

Helpful?34FLAMJ8ZKNN13567466060
May 7, 2019
bg59
4 out of 5 stars review

Verified Purchase

Best Buy

I researched 7+ brands before purchasing this model. This base has the same features as name brands costing much more. When I was ready to purchase it was out of stock so I waited 4 weeks until it was available. Worth the wait in both comfort & cost. The massage feature is nice, just enough vibration to lull me to sleep. I like the adjustable legs, choose your best height. Back lite remote is easy to use and understand. I have had this about 3 weeks. I think I am falling asleep faster and resting better -- even my watch tracker reports are better. Can't go wrong with this purchase

Helpful?34FLAMJ8ZKNN13567466060
Oct 6, 2024
Shelly
3 out of 5 stars review

Verified Purchase

great idea, not so great to use

I really wanted this to be a solution, however when you put it back to flat the foot area takes a long time to go back to flat...kind of weird. Also there is a light on under the bed all the time, haven't figured out yet if I can turn it off without unplugging the unit. The light on all the time lights up the room and makes it difficult to fall asleep.

Helpful?34FLAMJ8ZKNN13567466060
Apr 28, 2023
Samantha
5 out of 5 stars review

Verified Purchase

Adjustable bes

I recently purchased the adjustable bed for my elderly mom and she absolutely loves it. She feels well rested in the morning and wakes up with no body aches. She loves the fact that she can adjust the settings to her liking. In her old bed she used to use five different pillows to help her sleep at night and with her new bed and Members Mark mattress she only uses one pillow. I would highly recommend the bed. I also purchased the extended warranty to ensure the bed motor is covered for several years.

Helpful?34FLAMJ8ZKNN13567466060
Aug 30, 2019
manfredsmom
5 out of 5 stars review

Verified Purchase

Zero Gravity setting rocks my world!

I debated long and hard before ordering this adjustable base as I did not want to buy a new queen mattress for it. No worries! The old school Serta coil mattress works fine with it. I also really like my headboard and didn't want to lose it. Again no worries. The headboard buts up to the base fine and has not shifted at all. I am certain it can be attached. I like the ease of use of the remote, the massage feature, and especially the zero gravity setting. We sleep with both feet and head elevated as my husband has gerd and snores (but no apnea) and I recently had a total knee replacement. W e are both sleeping much better. Since my German Shepherds do not like the massage feature as the sound bothers them, I can catch a few extras zees in the morning by turning on the massage. The only down side I see is that both sleepers have to be happy with the same setting IF you have a queen size. The king probably has duel controls that allow two different settings, but we did not want a split mattress situation. I have already recommended this bed to my sister and others as it does just what it says it will do and setup was an absolute breeze.

Helpful?34FLAMJ8ZKNN13567466060
Dec 14, 2021
Carolyn
5 out of 5 stars review

Verified Purchase

A Must for anyone with back or neck problems

2 cervical spine surgeries later I decided to buy a bed base. This one has great reviews along with a decent price. It's easy to set up but you definitely need 2 people due to the weight of it. I've only had it a week but love it. Motors are quiet and remote is easy to learn. The phone app has no directions but you can figure it out easily. I haven't tried the USB ports yet but well pleased with everything else.

Helpful?34FLAMJ8ZKNN13567466060
Dec 7, 2021
bandbri
5 out of 5 stars review

Verified Purchase

Seriously best purchase!!!

Could not be happier with this purchase. My entire family wants one of these adjustable beds now. We all decided a flat bed is boring and no one wants one anymore. Tested the snore button on my sweet husband several times and it works like magic. The massage button helps you relax and fall asleep. Has a timer on it so you can set it for 10 to 30 minutes. Zero gravity is so nice and it’s so nice to watch tv in bed and be so comfy. Love love love this base! Have had it two weeks now and never want to go back to a flat bed again. EVER. Buy it you’ll love it. Oh and the price!!! Wow!!! Shopped all over town and no one comes close to this price with all these options. Great quality. Very sturdy. Easy to set up. Only thing this one does not have that others have is the under bed lighting but I could care less about that. My dad, who is 89 tried it out and it was a huge help for him to help him get up since the back comes up so high. Made it easy to stand up. I’m sure if you are not feeling well withstand congested head being able to sleep with your head elevated will help you breathe easier as well. Win win bed. Buy it you won’t regret it.

Helpful?34FLAMJ8ZKNN13567466060