The product is great, but good luck with getting it delivered undamaged. After the third one, I gave up and asked for a discount for the damage and hassle, which they agreed to. Pretty good customer service. I really like the bed and needed it desperately for a medical condition. But, could have gone without the delivery complications.

I finally caved and bought this bed base and the Members Mark premium mattress. The tilting headrest is definitely important in positioning for reading and watching TV. So comfortable! I’m sorry I waited so long to make up my mind to purchase it.

Currently in first week of use…so far so good. Easy to assemble. Did it by myself and got both boxes to second floor by myself…but I’m a strong man, 61 YO. Massage is a great feature. Head tilt is a great feature as most other brands don’t offer this for this price. Sturdy, able to bend a 12” hybrid split king without issue. For the money, you can’t beat the features you get for this price. Other brands do much more pricier. I’m happy with purchase so far.

I have been over the moon about our split-king, in the 2 twin-XL configuration. We bought these 2 frames on Memorial Day weekend of 2021! I don’t see how I could be happier. We were looking in a family-owned mattress store when the salesman told us there are only a handful of companies that make these frames. They are then sold with the exact same remotes, just rebadged with the sellers name on them, like Tempurpedic, Sleep Number, etc. We have never had an instance of aggravation. Everything works beautifully. My bed is used all the time - I have had 2 back surgeries =. 2022 and just recently in 8/2025.I use the massage feature all the time, I also raise and lower the head/feet to help in getting out of bed, I say this to show how well this frame is holding up, under what I think are kind of severe conditions.

I recently purchased the adjustable bed for my elderly mom and she absolutely loves it. She feels well rested in the morning and wakes up with no body aches. She loves the fact that she can adjust the settings to her liking. In her old bed she used to use five different pillows to help her sleep at night and with her new bed and Members Mark mattress she only uses one pillow. I would highly recommend the bed. I also purchased the extended warranty to ensure the bed motor is covered for several years.

Fits perfectly inside our Queen Cherry Poster Bed in place of the box springs with matching vertical height to original bed set. We were ready to return our new hybrid mattress (hard as a rock), but are now able to adjust with the head and feet slightly raised to give a cradling effect even for side sleep position. The pillow tilt is nice for reading or watching TV while lying down, or added comfort with the head raised. The lift motors are very smooth and quiet; the massage vibrators are louder (especially on 'low'), but the bed is also on hardwood floors with little sound dampening. Bottom-line: Highly recommend, great price ($300-400 less than comparable) and fits inside existing bedframe.

Fast shipping. The box was a little ragged but was well packed and no damage to the frame. We got the queen for a spare bedroom. It was heavy. You will need to keep it in the box and move it close to where you want it. Open it upside down and you will find the directions and a 2 boxes zip tied to the frame and the legs. The frame is folded in half and all you have to do is open it up and screw on the legs. We did not use the battery pack. The instructions show the power plugging into the control box. However, there is a pigtail plugged in that spot. Just follow that wire towards the head of the bed and you will find the end and the only place to plug in power. Consider it an extension of sorts. So far, no tools required. Now the hard part. Pick up the bed and flip over without putting stress on the legs which could bend. My wife and daughter flipped it with just a few expletives but with no real issues. Attach matress support bar, put your matress on, plug it in, grab remote and check it out. All done. Works great, motors are quiet and after a week if use, no issues. All in all, great buy.

Could not be happier with this purchase. My entire family wants one of these adjustable beds now. We all decided a flat bed is boring and no one wants one anymore. Tested the snore button on my sweet husband several times and it works like magic. The massage button helps you relax and fall asleep. Has a timer on it so you can set it for 10 to 30 minutes. Zero gravity is so nice and it’s so nice to watch tv in bed and be so comfy. Love love love this base! Have had it two weeks now and never want to go back to a flat bed again. EVER. Buy it you’ll love it. Oh and the price!!! Wow!!! Shopped all over town and no one comes close to this price with all these options. Great quality. Very sturdy. Easy to set up. Only thing this one does not have that others have is the under bed lighting but I could care less about that. My dad, who is 89 tried it out and it was a huge help for him to help him get up since the back comes up so high. Made it easy to stand up. I’m sure if you are not feeling well withstand congested head being able to sleep with your head elevated will help you breathe easier as well. Win win bed. Buy it you won’t regret it.

Bed frame is quite heavy, but was easy to install. On first use, the bed made a loud squealing noise when raising or lowering the head. Contacted customer care (manufacturer) and was told to lubricate the wheels and joints under the bed. This was no easy task and certainly not something the consumer should be asked to do. While we are now happy with the frame, one wonders how often we will have to 'service' the wheels and joints. Not a sign of quality.

Works as advertised. Split King is really 2 Twin XL frames that can be anchored together. Their movements can be synchronized, or not. Cover material is a little thin, but once you lay down and put the vibrators on you won’t care. Overall, very good.