We're sorry to hear the diapers smelled. We have many quality checks in place to make sure every product reaches you in perfect condition. There are a couple of reasons why you may be experiencing this smell. Manufacturing of diapers is a very fast process, from making them, packaging them, and having them on-shelf ready to buy. The odors from all the ingredients and materials in the diapers do not always get time to settle, which means when you open the packet, you may experience an odor smell of a mixture the fresh ingredients. Also, if the diapers have been transported or stored someplace where they could have been exposed to other products with a strong odor. We're happy to help. Please call us at 1-800 726-7377 for assistance.