Customer reviews for Samsung 22 cu. ft. Counter Depth Side-by-Side Refrigerator forMember photos









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Greens and veggies are getting spoiled
The house came with this model when we bought the home, the manufacture date shows June 2021. Just stumbled upon this page and saw so many people have the same issue as ours, the greens and veggies are getting over freezing and getting spoiled, is there a fix for this and can we still contact support to fix this?
Hi Sam96, Thank you so much for notifying us about your experience with your refrigerator. To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge. Here is a link to "Cooling issues with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#items-freezing-in-the-fridge-compartment I also shared this link about "Samsung freezer is too cold": https://www.samsung.com/us/support/troubleshooting/TSG01109866/ You may also refer to this link about "What temperature should I set my Samsung refrigerator to?": https://www.samsung.com/us/support/answer/ANS00080450/ For reference, I shared this video about: My Samsung refrigerator is too cold: https://www.youtube.com/watch?v=40o6rKjU9UM What to do if your refrigerator is not cooling: https://www.youtube.com/watch?v=ogwmuhLH4G4 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145102869), which will help our team pull up your information. Have a great day. Melardo
WARANTY STICKER NIGHTMARE
i was so excited when i got home to see my new refrigerator. it looks great and it was already plugged in by the installers. unfortunately it has an unsightly black 10-year warranty sticker on the front of the refrigerator. i tried to peel it back with my fingernail but it didn't budge. i looked at pictures online and none of the pictures showed this sticker so i tried removing it some more. this horribly ugly sticker seem to be a permanent fixture to the front face of the refrigerator. i finally got it off but there was a permanent glue residue left. like an idiot i got my kitchen sponge with scour pad and tried to take off the glue with some dish soap and totally scratched my brand new refrigerator.
Thanks for leaving your feedback. It's always great to hear from our customers. You address some important concerns. I believe this label isn't supposed to be removed. ^Pat
Works well
i’ve had it for a year and it works well. initially, food stored in the back would freeze, but i had the fridge overloaded with food. i took everything out, tossed a few items, and reorganized the food so that none of the vents were blocked and now i’m not having that problem. i’m giving it 4 starts because there is not a light for the water and ice dispenser so sometimes i have to put on the counter or ceiling lights.
Terrible from the start!
This fridge has been terrible from the start. As others have mentioned, the ice maker is total garbage! Within 3 months it stopped making ice, and then started again, but the tray would dump the ice before it was fully frozen which would then break and the water would freeze in a solid chunk in the ice holder. Now there is a crack on the bottom of the ice tray mold, so it drips into the holder and creates a constant solid piece of ice. I will NEVER buy another Samsung appliance (side note: we also bought a Samsung dishwasher is no good either)
Greetings, We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator. Here is a link for troubleshooting steps for your ice maker that stopped working; kindly choose the one that matches, watch the video, and click the embedded words. Samsung ice maker is not working. https://www.samsung.com/us/support/troubleshoot/TSG10002387/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147692077) to help our team pull up your information when you message us. Thank you. -Ricardo
Let down by this model
i had a good experience with samsung in the past so took a shot at this one and kind of regret it. - i didn't want a connected fridge but making compromises with other models/brands i chose this one anyway. and, unsurprisingly, there is not way to disable the wifi on the fridge. why? isn't there enough saturation already that now i need my fridge to be another access point broadcasting 24/7? - it is not fingerprint resistant at all. - the ice maker is weird. it works, but unlike my past fridges, it takes several seconds for the cubes to drop and when they do, you don't know if you'll get one, 3 or maybe 5. - the fridge makes a very high pitch sound when it runs. not that loud but quite irritating.
Hello John, Thank you for reaching out. We appreciate your patience in dealing with the situation that you're having right now with your product. Please know that we value your feedback and we will continuously work on improving the quality of products we offer. I recommend following the steps in these links to help you with this issue. Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Samsung refrigerator error codes https://www.samsung.com/us/support/troubleshooting/TSG01003409/ How to reset your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00087902/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care:1800-7267-864 We look forward to doing business with you again. Have a great day! Reference number: 1144593670 ^^Ross
Happy Samsung counter-depth refrigerator
[This review was collected as part of a promotion.] This is my 2nd Samsung refrigerator. My first was a counter-depth, side-by-side with the preview door on the frighted side, loved this refrigerator unfortunately Samsung no loner offers this model. The new one get purchased is an excellent replace for the previous model very happy. For a 22 cu. ft. very space efficient, the wifi integration is easy to setup and provides me direct alerts if a door is left open and with kids this is a great feature. One improvement for be a more robust ice maker, my view it's too small.
Good refrig but needs improvements
[This review was collected as part of a promotion.] It’s a nice refrigerator but it keeps things so cold that they have ice on. I tried turning it up but only goes to a certain temp and No further. The other thing is when you get water it always leaves drips in the tray and so you have to a towel in there or your water can run down the front. Freezer is great but again if you have Ice cream it is hard as a rock and you can’t turn the temp down. I wish the website was more user friendly or the app would have the manual that is handy to read up on this refrigerator. Ice maker you always have to defrost or when you have it on cubed it still gives out small bits of ice. Now I’m afraid to change the water filter because I read reviews that it leaks after you replace and not from one person. Has I known this up front I don’t think I would have bought this refrigerator.
Beautiful modern.
[This review was collected as part of a promotion.] Good counter depth frigidaire. Like that does not have a handle to stick out. It should have a night lite though at the water dispenser and the shelfs should be adjustable but has enough room inside.
Coolest fridge
[This review was collected as part of a promotion.] I absolutely love it! Biggest fridge I have ever had so much room in the door can put gallons in there.even the really oddly shaped gallons fit. It has a digital reading of the temperature which I love. My milk is always the perfect temperature. The ice machine is actually pretty quiet while making ice and you can remove the entire tub if you want which is cool. It cubes and crushes ice and the water is perfectly chilled. So much space in the freezer as well and big door shelves I like for bagged veggies. The draws on the bottom are unique the have a little flap on the top that opens up when you pull the draw to make it more accessible to reach the stuff in the back of the draw. It is a very sharp looking fridge, I am not sure about the fingerprint resistant part but maybe i just have super sweaty hands. Way better then the last white one i had in comparison to fingerprints they are not at all noticeable. The door handles are inside between the doors and the seal is very good. Just dont open both doors at the same time will pinch your finger.
AWESOME!
[This review was collected as part of a promotion.] LOVE THIS COUNTER DEPTH REFRIGERATOR HAD IT SINCE DECEMBER 2022, SO far so good. Plenty of storage for everything. Love the no handle look too. Food in refridgerator side and freezer keeps eveything at correct temp.No problems with food in refrigerator side freezing. Like the stainless steele smudge proof exterior.Very Happy So far!




