It's a big and heavy box, but packed well and without damage. Fairly easy to assemble, but suggesting it's a tool-less assembly isn't quite right... you will need a rubber mallet to nudge some of the shelves into place.

Similar shelf to the Husky brand, say, you'd find at Home Depot (there are other similar brands). This Member's Mark shelf has better connectors for the shelves and bracing than competitors, making it much easier to assemble/dissemble.

Sturdy garage shelving at a great price at Sam’s. Pickup was quick and items were well packed so I experienced no damage. Assembly is relatively easy for one person. Suggest you measure for your desired shelf placements before you begin.

We love these this shelf. We purchased one, so easy to put together and sturdy. We like that the shelf is wider and not as tall. We ended up purchasing 2 more.

Disappointed 2 of 5 racks purchased was damaged. The steel poles were all bent. Major hassle to haul back to store for refund. They are good and easy to put together if not damaged.

Great storage with a lot of space. The only downside is that the wire shelves allow for small items to not fit well. In order to fix this, I purchased some blank corrugated plastic signs to line each shelf and it works perfectly.

The quality is poor. Do not recommend.

i am so sick of companies making things cheaper and cheaper in quantity yet charging more and more. in the past 13 years i have purchased 16 of these units. the last 4 being 4 years ago. today i bought 4 for a new location. EVERY PART IS THINNER LIGHTER WEIGHT LESS DURABLE THAN UNITS FROM 4 AND 7 YEARS. I DOUBT THESE HOLD UP 2 YEARS BASED ON JUST HOW CHEAP AND WEAK THEY FEEL HATE HATE HATE YOU GREEDY THIVING CORPORATE SNAKES

I've built three of these shelves now. The first one was flawless, second had some alignment issues and I ended up having to drill the frame a bit to make it fit. Third one... Nothing lines up right, wire racks all fit like crap, seems like QC went out the window.

These storage racks are a great buy. They are easy to put together and are well made. Could not give a 5 star rating as the wire shelving tends to bend slightly as you put more weight on it even though it is rated at 2500lbs per shelf. Otherwise I recommend this rack for any household.