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Customer reviews for Pedestal Gaming Chair with Built-in Sound and Vibration, Assorted Colors for
Pedestal Gaming Chair with Built-in Sound and Vibration, Assorted Colors
4.3 out of 5 stars
stars
287 ratings127 reviews
  1. 5 stars72% (208)
  2. 4 stars8% (24)
  3. 3 stars8% (24)
  4. 2 stars2% (7)
  5. 1 star8% (24)

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Showing 21-30 of 127 reviews
Dec 29, 2020
Reviewer name: Jennifer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best chair ever!!

I bought a gaming chair from Wayfair back in may and nothing compared to this one!! This gaming chair has better quality the fact that it even has built in speaker is a huge plus!!

Helpful?2KS175CFTZG513566472118
Jan 30, 2021
Reviewer name: Soda
1 out of 5 stars
1 out of 5 stars review

Customer Service is terrible

Purchased the chair for my son for Christmas and the AUX plug broke after 3 weeks. Tried contacting customer service (4 calls and 3 emails) but no response. Still trying.

Helpful?2KS175CFTZG513566472118
Jan 2, 2021
Reviewer name: Annabelle
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Gaming Chair

Purchased as a gift for my grandsons. The first one had a broken connection, had to return and reorder. Second one was fully operational. Boys like it very much.

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Apr 12, 2021
Reviewer name: Amy
1 out of 5 stars
1 out of 5 stars review

cheap chair

I bought this for my 70lb son for Christmas and 3 months later the seam is already torn apart. Completely ripped. It is not from mid use. My kid is tiny! Total piece of junk.

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reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Aug 2, 2023
Reviewer name: Snowbird
2 out of 5 stars
2 out of 5 stars review

Very nice chair, but, unfortunately.....

Was going to save for a Christmas gift but the box is quite large so decided to put together. The chair is very nice, easy to put together/hookup, great sound, & son likes it! Can't comment on the longevity of it but first impression overall is good & would have given 5 stars. Unfortunately, the chair we received has a hole in it and wasn't stitched correctly.

Helpful?2KS175CFTZG513566472118
reply from True Customer Service

Thank you for sharing your experience with the Pedestal Gaming Chair. We are happy to hear that you found the chair easy to assemble, and that it has great sound and your son likes it. However, we apologize for the issue with the stitching and the hole in the chair. Please contact our customer service team at 800-379-9773 and we will work with you to resolve the issue. Thank you for your feedback and we hope to make it right for you!

Oct 18, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great chair for a great price

Love it!!

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Jul 3, 2023
Reviewer name: ImportedMixes
1 out of 5 stars
1 out of 5 stars review

Horrible workmanship.

I bought two of these less than 2 years ago and the upholstery is ripped at the seams. The stitching has failed on both of them.

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reply from True Customer Service

Thank you for taking the time to share your experience with this gaming chair. We are disappointed to hear that both of your chairs are having issues with the seams. Please contact our customer service department at 800-379-9773 so we can determine the best action to get your chair in great condition.

Dec 19, 2021
Reviewer name: Bosslady
3 out of 5 stars
3 out of 5 stars review

Nice chair

My son loved his chair until the cord to his adapter broke. I can’t seem to find a replacement adapter does anyone know where I could find one?

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Jan 16, 2021
Reviewer name: CJ
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Ok for the price

I bought this chair for my 11-year old gamer. It was super easy to put together and connect to Bluetooth. However, the only disappointment is that the sound quality is HORRIBLE! ...could barely hear!

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Jan 21, 2021
Reviewer name: CB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good chair but has its limits

Chair is comfortable, sound is great but no Bluetooth option. Cool color options. The ability to move around is limited if the chair is connected to the system. If you connect headphones to the chair, you can’t use the mic.

Helpful?2KS175CFTZG513566472118