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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,399 ratings1,536 reviews
  1. 5 stars70% (2,367)
  2. 4 stars12% (419)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 631-640 of 1,536 reviews
Feb 22, 2026
Randy
5 out of 5 stars review

After a few years

Bought 2 Queen sized Hotel Premier mattresses several years ago and both are still like new with daily use. One replaced a 250 pound olympic queen pillow top deluxe top of the line mattress that was 20 years old. This new mattress, at a fraction of the cost, is just as comfortable. If it lasts half as long it will be a bargain. When opened in the morning it inflated completely by night with no noticeable outgassing smell. We would very much buy again!

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Dec 14, 2025
Beth
1 out of 5 stars review

Not Satisfied

This is a complete letdown. Bought a queen and two twins. All three of them have some weird bunched up sections on the tops. The twins expanded ok. The queen barely reached 10 1/2 inches. The sheets will not stay on at all because the bed is so thin and slippery. It is the most uncomfortable mattress ever. My body is in such pain. Dropped a load of money and disappointed.

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Apr 2, 2024
MuellerM
1 out of 5 stars review

Buyer Beware!

I bought this mattress about a month ago, and it doesn’t show up in my order history so I can’t return it. Hmm weird. Secondly, this is advertised as medium firm, if you go to any mattress store and feel what a medium firm mattress is, this is NOT it. This is the plushiest mattress I’ve ever owned. If you’re looking for any level of firmness, buyer beware! Would return but the order is mysteriously missing from my account.

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Mar 13, 2026
HEATHER
1 out of 5 stars review

Opposite of Firm

If firm is this soft, I would hate to imagine sleeping on the ultra plush. This mattress is so soft it is ridiculous. softer than my soft old foam mattress. returning as soon as possible. if you like soft mattresses that come delivered in an easy box rolled up- this is for you.

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Jun 4, 2025
SRL
1 out of 5 stars review

HORRIBLE SMELL!

Stinks so bad! Literally like rotten garbage! This was for a kid's room, I don't want him breathing this! I have it in a bedroom upstairs and the entire 2nd floor stinks..it hits you halfway up the stairs! I have been happy with other Sam's mattresses..but never again. And since it's unpacked there is no way I can ever get it into my car to return it. Do not buy!

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reply from Member's Mark Team

We apologize for the issue you are experiencing with your mattress, SRL. With any of our mattresses, there can be a "fresh foam" smell when it is first opened. We'd like to assure you that the smell is 100% non-toxic, even if it is very strong. If the smell hasn't dissipated in the first week of unpacking, please contact us at (888) 301-0332 and we'll be happy to assist you.

Mar 23, 2024
Rachel
5 out of 5 stars review

Verified Purchase

Amazing Purchase!

This mattress is amazing and a great price!

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Dec 15, 2022
BRENDA
5 out of 5 stars review

Verified Purchase

Superior mattress

Superior mattress at affordable price

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Jul 4, 2024
Sc
5 out of 5 stars review

Verified Purchase

Nice Mattress

Good quality just the right amount of firmness and support witjou being too soft or too hard.

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Aug 17, 2024
Rebecca
5 out of 5 stars review

Verified Purchase

Worth IT

So plush and comfortable!

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Oct 16, 2021
Tricia
5 out of 5 stars review

Verified Purchase

Excellent Mattress

Love it. Very comfortable

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