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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,399 ratings1,536 reviews
  1. 5 stars70% (2,367)
  2. 4 stars12% (419)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 621-630 of 1,536 reviews
Mar 17, 2025
Jaybird
2 out of 5 stars review

Not A Good Fit

King mattress purchased via pickup at local Sam's Club. First the box weight is about 80 pounds. The Sam's associate brought it out on a flat cart and didn't even attempt to load it in my truck. Never offered to help even as I stuggled to lift in the back of my truck. Got the mattress home and removed from box. Removed the plastic. I let it expand for 72 hours. It seem the cover is bigger than foam. When we put it on the bed the cover bunched up and was very loose.

Helpful?3EZQ70BELA8J13565901101
reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress and cover, Jaybird. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Feb 8, 2022
Crystal
5 out of 5 stars review

Very nice!!!

I thought that I wanted a softer bed but this is perfect. It is soft on top but you don't sink down in it. It does a great job keeping me in alignment. I have problems with my SI joint getting out of alignment and I usually have pain and night and have to keep shifting into different positions. But I don't have to with this mattress. I slept very well on it the first night. I also highly recommend the Member's Mark Premium adjustable base to go with it. It is amazing!!

Helpful?3EZQ70BELA8J13565901101
Jun 23, 2021
Jess
5 out of 5 stars review

Better than expected

When we were looking at the matress selection at Sam's we couldn't find Soft type mattresses in store that would work with adjustable bed frame. We ended up on going with this medium firm Members Mark Hotel series and it turned out to be exactly what we wanted being that it's in a box and you can't try it out in store it actually was softer then what we pictured and for a side sleeper you feel nestled into the matress rather than on top and using pillows to get support its so nice what a difference it makes to sleep better.

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Mar 2, 2021
2xmommy2011
3 out of 5 stars review

Comfortable but...

It STINKS!! We’ve had it for 6 weeks and it still smells horrible. Hubby still hasn’t gotten his sense of smell back from Covid or I’m sure he would’ve complained. I unzipped the cover today hoping it would air out some and now the dang zipper is broken so I don’t recommend that! It’s super comfy and I don’t feel my wiggly hubby at all. I would recommend for comfort but the smell is bad. I’ve tried all kinds of things. Also the top layer of foam sort of wads up. You can’t feel it but it’s kind of annoying to see it.

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May 9, 2020
Evanahutchison
5 out of 5 stars review

Holy Moly!

I bought this mattress after sleeping on a 1k Serta fancy all the bells and whistles and mattress for the last 5 years. I have never slept better in my life. It is a spiritual experience climbing into this bed every night. I have to fight off my children who try to climb in to our bed every night as well. It’s a neat lesson on physics too, during these homeschooling times.

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Jan 13, 2023
Tammy
5 out of 5 stars review

Verified Purchase

Great night’s sleep

Love it!

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Aug 5, 2020
FL_Guy
5 out of 5 stars review

Really Nice!

We're at day three on our Members Mark mattress, after returning a Casper mattress that we purchased. We found that the Casper was very stiff, and didn't breathe. On the flip side, this new mattress is super comfortable, and breathes well. It says cooling gel, but I haven't really felt cooling (It just has better airflow). For the price, I would recommend this to anyone.

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Jan 10, 2022
RJandM
1 out of 5 stars review

Warped, bulging foam

We had this mattress less than 2 months and the foam warped and bulged and is sticking up inside the mattress. We are disappointed not only because we spent over $400 and the mattress lasted less than 2 months, but it would be entirely too difficult to return as it comes vacuum-packed in a bag/box and is quite heavy. Attaching pictures, although I'm not sure if you'll be able to see the warping. Buyer beware--this is a cheap item.

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Mar 18, 2025
just me
1 out of 5 stars review

Memory foam mattress

Mattress sleeps well but after a couple of nights of sleep we noticed a wrinkle in the mattress/ fabric all the way across the middle of the bed. So now when we sleep on it you can feel the wrinkle underneath it. They sent a replacement, it done the samething.

Helpful?3EZQ70BELA8J13565901101
reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress. We'd like to assist you further, if you would, please contact Member Support at (888) 301-0332.

May 11, 2025
Grams
1 out of 5 stars review

Meh

This mattress is a year old. I paid $399 for it. It has already broken down on one side under the weight of a 165 lb man who does not move a lot during sleep due to disability. I have mattresses on adjustable beds that are older and have not yet broken down under my weight or the constant up and down of adjustment. I'm not very happy.

Helpful?3EZQ70BELA8J13565901101