It is terrible. Do not waste your money. This would be best described as one of those foam egg crate you used to use on your mattress to soften it up. After 24 hours this thing is so soft that if you sit on the edge it will sink down and you're sitting on the bed frame. Terrible quality really who wants a mattress that is simply foam. Sams do better.

[This review was collected as part of a promotion.] This mattress is like an all over hug from a fluffy Llama! It's sooooooo good! When you lie on it, it molds to your body and it doesn't make you all hot and sweaty. I have not slept this well since I was teenager! No set up required! Just unwrap the plastic and it's ready! If you want to sleep like a baby again. If you love hugs (but not too warm) then you need this mattress in your life!

[This review was collected as part of a promotion.] I received the Members Mark- Hotel Premier Collection 12 inch Mattress to try for free from Bazaarvoice. It is very comfortable and it's Queen size. It keeps me cool, has the cooling gel in it, for when you get hot while sleeping. I love it!!! I can't quit talking about it to my family and friends. I have recommended it to friends and family and a few Strangers. I wake up refreshed. I fall asleep faster. It doesn't sag or loose the cushioning. Once you get up, it expands back into the full mattress and looks like a brand new one again. It's made of durable, quality material. It's very durable. It comes with easy to understand instructions and is very very comfortable. I have recommended it to everyone and I will kernels on. My back feels great and I feel energetic and refreshed when I wake up every morning now.

[This review was collected as part of a promotion.] This mattress it a great quality. We love it so much. It's extremely comfortable and soft. We had a pillow top and this is by far 10 times better. Love that it has a cover that can come off to wash and put back on. I would recommend this to anyone looking for a great mattress.

[This review was collected as part of a promotion.] I've owned a few different memory foam mattresses at this point, and the problem with some of them is that they are too soft and don't offer any real support through the night. This mattress is great though, soft but supportive. Love that it's not too deep, I can actually use all my sheets. Really recommend this mattress.

[This review was collected as part of a promotion.] I have used the Hotel Premier Collection Member's Mark 12-inch Mattress and it has made our sleep so much better. It helps cool us off at night while asleep. I do not wake up with night sweat anymore from being overheated. I love how comfortable it is for me. I can now sleep all the way through the night! I love this mattress. I recommend this mattress and give it a stamp of approve.

[This review was collected as part of a promotion.] I let the mattress air out and expand for about a day and it was ready to use. I’ve always needed a mattress topper before but I didn’t need anything for this mattress. It felt so comfortable and I actually slept very well without waking up with back pain. My regular queen size sheets fit the mattress without falling off as well. The mattress holds it shape and is firm but yet comfortable enough at the same time. It is exactly what I needed after my back surgery.

[This review was collected as part of a promotion.] I'm so happy with my mattress.first it comes in a box for easy transport.opening the box and plastic wrap,it expands pretty fast.I could sleep on it 6 hrs. later.I have insomnia so sleeps always been an issue.I get in the bed and sleep all night with no tossing and turning.I stay nice and cool all night.I cannot feel the hubby or dog moving around.its 12 inch thickness gives the best sleep in my life.truly will never buy any other brand of mattress.very well constructed and built for long lasting use.

[This review was collected as part of a promotion.] I love this mattress it came in a big box and was easy to unpack. You just take it out and unfold it. Allow it to come to size then it is ready for use. It is very comfy and helps keep me from getting hot in the middle of the night

[This review was collected as part of a promotion.] I have been sleeping on this mattress for a week now and love it. I bought it to replace my very comfortable conventional mattress that I have had for almost 10 years. I wasn't sure that this one would be as comfortable but I was pleasantly surprised. This is my first experience with this type of mattress so I wasn't sure what to expect. It is very soft and comfortable, but also firm enough to provide a great night of sleep without tossing and turning. It has nice support for my lower back which has reduced the normal morning pains that I have had in the past. This is a great product and I highly recommend it to anyone.