We shopped around for several months before deciding which spa to purchase. We chose this model for it's size, number of jets, varied seating arrangement, and price. When it was delivered, it was wrapped in plastic and standing on one side, mounted to a wooden pallet. The guys from the delivery company helped place it on our deck although this is not part of the delivery. This spa is 220 volt so it will heat the water as the jets run. When we set it up and turned it on for the first time, the water was 56 degrees. It heated the water to 104 degrees in a few hours, much faster than we had anticipated. Our spa was delivered two weeks ago and we are very satisfied with our purchase.

Took a month to arrive, which always about two weeks ahead of the projected time. Wired it in twenty minutes and we had water going into it within an hour. It was 48 degree water and 43 outside. The water was 104 in 8hrs. No leaks, totally satisfied after a couple weeks of use.

It was light enough to move with four people. It showed up in perfect working condition. Installation of the cover clips was easy with a handheld drill. The plate for 220 wiring was easy to remove with a few screws. It has been the perfect addition to my patio for all visitors! The waterfall is not very powerful, the lighting is not overly bright! Would recommend also looking into attachable headrests for your four primary seats!

My wife bought this for my Birthday. Delivery was quicker than expected and the unit was better than I had hoped. Got it set up in one afternoon (240 Wiring) and water was upo to temp the next morning. Only got to use it one time before leaving town for a week but tested out all the water, air and light controls and it works great. This unit seems to be very strong construction. Better than the one I owned years ago and much less expensive. I couldn't be happier with my present and I'm sure it will relaxing for many Birthdays to come.

Wonderful tub Has plenty of room and jets are very powerful. We have had 3 other tubs and this is the best one so far. Best bang for the buck

This is a great product and an excellent value. We feel very lucky to have scored this hot tub during the pandemic.

We love our hot tub! Perfect for 2 people daily use. Occasionally have grandkids with us and there’s plenty of room. Controls are simple and respond quickly to temperature changes. Attractive on our patio and yet blends in to surroundings.

Shipped exactly as stated, packaged great, no issues. We didn't set it up right away, had to finish building the deck. All set up now, and enjoying it!!!

I use this hot tub way more than I thought I would. The lounge seat with the leg and feet jets is the best thing EVER. I look forward to getting in after a long, stressful day at the office. This is my second time owning a hot tub and this one is by far more enjoyable than the first one.

enjoying the hot tub. access panel poorly designed. control box poorly mounted. plastic control box to thick for electrical fitting. control box poorly designed hard to land the incoming power wires. shipping company could not bring to my house unless i had 4 to 5 people to help unload znd could not set a time of delivert thst was not a large block of time. not what was advertised. i had to go to their loading dock to get the hot tub.