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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 821-830 of 1,512 reviews
Dec 10, 2025
Jessica
5 out of 5 stars review

Best mattress ever

I bought this for my son's room. He shares his room with his older brother when he visits. They both absolutely love the mattress. He is y as happy to share with his brother anymore lol! Sometimes they've found me napping on it too😂

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Dec 13, 2025
JEAN
1 out of 5 stars review

Waste of money

I ordered a queen firm mattress and it is not firm at all and has not inflated properly and it’s been up for three days. I am very disappointed. It is saggy and lumpy and looks like I have had it for 16 years instead of three days.

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Mar 21, 2024
schwa757
2 out of 5 stars review

Verified Purchase

Nothing about this is FIRM

"Firm" should not be in the description of this mattress. This mattress is not firm and does not have any support along the edge. I have purchased several mattresses from Sam's Club over the years, and this is the only one that disappointed me.

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Nov 20, 2023
Gokay
2 out of 5 stars review

Not 12 inches

I have purchased one in the past. This one did not fully expand in one corner. After 48 hours. And measuring its barely 10 inches. But comfortable. Price should be reduced.

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Feb 18, 2022
bob27
1 out of 5 stars review

Item came damaged, in addition to poor quality

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

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May 13, 2021
LynnM
1 out of 5 stars review

Regret this purchase

I waited years for a new mattress. This was BIG deal. We gave it 48 hours to expand & air out. It's been about 2 months & the odor won't go away. It's almost a mildewy smell. Awful.

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Sep 4, 2025
Dominique
5 out of 5 stars review

Like sleeping on a cloud

I purchased this mattress based on a recommendation from a friend. It was delivered quickly and the unboxing and setup was relatively quick and easy. The moment I laid on the bed I was asleep. I don’t know how long it took but this bed is super comfy! I purchased the ultra plush king mattress and plan to purchase the same in Queen for my guest room. Hotel luxury without the hotel cost!

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Nov 15, 2021
Jane
5 out of 5 stars review

Verified Purchase

Mattress

Very comfortable and easy to transport

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Jan 12, 2024
Jimmy T
5 out of 5 stars review

Verified Purchase

Guest room bed

Very comfortable bought it for a guest room and they loved it! Can’t beat the price and convenience

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Mar 31, 2025
Diego
5 out of 5 stars review

Verified Purchase

Great mattress.

Very comfortable for a medium firmness mattress.

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