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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,404 ratings1,540 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (128)
  5. 1 star8% (275)

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Showing 741-750 of 1,540 reviews
Mar 5, 2023
Suzanne Marie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Nothing premier about it

Worst mattress I've ever had. Feel like I'm going to fall out of bed every night. If Sam's club didn't screw up my order the first time I have a great mattress. But they didn't render that situation the right way. So I got stuck with this one. It was horrible online customer service. When you're in a house fire all you want to do is sleep in a bed after 2 months of not having one. I waited for the one I ordered only for to be the wrong size sent. And then waited another two weeks for it to be refunded. And had to buy this one in a pinch. And it's awful completely awful. It's uncomfortable, I feel like I'm going to roll out of it and I feel sweaty and smelly from the mattress when I get up.

Helpful?3EZQ70BELA8J13565366033
reply from Member's Mark

We are sorry to learn about your experience, Suzanne Marie. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Feb 5, 2022
college girl
3 out of 5 stars
3 out of 5 stars review

comfortable but not durable

Purchased because had good reviews. It was very comfortable but was concerned as a lump started to develop. I have had a Foam mattress before and not had this issue. I had to return it because it was starting to bother me. Spend the extra money on a Serta. You do bring it back to return it.

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Dec 3, 2023
Gaby
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mattress

Very comfortable

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Oct 17, 2021
JW
3 out of 5 stars
3 out of 5 stars review

Good for the price

Not a hotel mattress, but somewhat comfortable. A little toward the firm side and does conform to your body. It really doesn’t cool all night like the ad states. However it is cool when lying down for a short while. No issues opening with smell, waited 24hrs to allow for full expansion. Overall a good mattress, nicely made, and hopefully will last as long as the previous one.

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Sep 1, 2023
Confused
5 out of 5 stars
5 out of 5 stars review

Woke up confused

This is a great mattress. I normally have trouble sleeping so this morning I was tired, got my son up and in the shower as he was gone I laid on his bed with this mattress. I fell asleep so easily and crashed hard. I woke up confused. I had a dream that I needed to take my son to the hospital, woke up and almost took him to the hospital. So yeah this is the mattress I will be upgrading to. Hopefully I can return my $2k mattress for this bit of bliss.

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Jan 23, 2025
Jim B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, so Good.

So far it is very comfortable, I bought an adjustable base for it and it is very nice.

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Dec 19, 2022
Jolissa0830
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable

So easy to setup and very comfortable! I am very pleased with my purchase

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Jun 24, 2025
Maria
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

Comfortable and really good quality

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Jul 4, 2024
Sc
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice Mattress

Good quality just the right amount of firmness and support witjou being too soft or too hard.

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Aug 19, 2020
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Buy

Good mattresses. I am sleeping much better a no more aching when I get up in the morning.

Helpful?3EZQ70BELA8J13565366033