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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 451-460 of 1,537 reviews
Nov 22, 2024
Wanda
1 out of 5 stars review

Soft not medium

This mattress is not medium. It's pretty soft and has no support. May be a decent mattress for a child or teen but a grown adult, no. I do not recommend.

Helpful?3EZQ70BELA8J13565366033
reply from Member's Mark Team

We're sorry the mattress wasn't right for you, Wanda. Please contact Member Support at (888) 301-0332 and they can assist you with an exchange or return.

Dec 19, 2023
Cindy
5 out of 5 stars review

Verified Purchase

Buy this mattress!

We purchased this mattress for my mother-in-law. So far, she is very pleased with it. She says it is extremely comfortable and she's able to sleep well on it.

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Jan 5, 2024
Michelle
4 out of 5 stars review

Verified Purchase

Surprise

First time I have purchased a mattress that did not require a box spring. I thought it looked a little thin it was for a guest bedroom. However guest said it slept nicely.

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Jul 16, 2025
NickInAr
3 out of 5 stars review

Not for me

Bought this to replace a Serta Memory Foam, but it is not cutting it for me. I'm a small woman and already feeling an indentation just a few months in. We bought the medium, but I now I'm afraid to try the firm

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Mar 2, 2024
Damaged From Factory
1 out of 5 stars review

Damaged from factory

Item was damaged it expanded once out of the box bigger than what can fit in vehicle. Customer service phone, online , and in person would not partial refund for damaged product

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Mar 1, 2024
Alicia and Brenton Floyd
5 out of 5 stars review

Verified Purchase

Excellent Matress

Very comfortable. Im sleeping so mich better than i used to. Our old bed was sinking down about the time we bought this (right before we bought this one). Once it expanded we havent had any problems. Even comfortable after surgery.

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Nov 20, 2023
Gokay
2 out of 5 stars review

Not 12 inches

I have purchased one in the past. This one did not fully expand in one corner. After 48 hours. And measuring its barely 10 inches. But comfortable. Price should be reduced.

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Nov 25, 2024
Hannah
5 out of 5 stars review

Verified Purchase

sleeping much better!

I sleep so much better on this mattress! I had been sleeping on the same mattress for 15 years. I was much needed for an upgrade. I have gotten some of the best sleep I've had in years lately. And I love that it also keeps me cooler at night.

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Jan 25, 2025
Chris
1 out of 5 stars review

Horrible

This mattress is aweful! The 12" must have been measured by a man, because it's only 10". There is NO support, and my wife and I both woke up with terrible back pain. I've slept on cots that were more comfortable.

Helpful?3EZQ70BELA8J13565366033
reply from Member's Mark Team

We're sorry the mattress was too soft for you and your wife, Chris. Thankfully you can exchange or return it for a full refund with the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need assistance.

Sep 3, 2024
Grw
5 out of 5 stars review

Verified Purchase

Hotel premium memory foam mattress.

Well made good price listed as medium firm but more on the soft side may be too soft for larger frames if so I would suggest a hybrid (coil-foam) if you like to sink in to your mattress this is for you. Kept cool all night.

Helpful?3EZQ70BELA8J13565366033