What an amazing couch! First off, it is beautiful to look at but in addition it is super comfortable. It always has everything you could want with cup holders and great reclining features!

The sofa is super comfortable. It's firm but not too firm. It's at a good height and is easy to get in and out of. It seems to be high quality. The reclining aspect of it is super nice. It seats at least 5 comfortably.

Cushions are comfortable. Recliner is smooth, wide, and quiet. Spacious storage compartment with convenient cup holders. Could easily accommodate more than 6 people.

We purchased this sectional in November of 2022. We finally received it on 1/28/2023. We were told we would receive a $75 Sam's Club gift card if we didn't cancel our order due to the manufacturing delay. I've emailed several times and have yet to hear back on when we'll receive it. They haven't even acknowledged my emails. The delivery was ok, with the exception of the delivery employees who didn't seem to care that they wore their wet and snowy shoes in our house. The sectional arrived with a cracked tray inside the cup holder/storage piece (it seems the screws were screwed too tight, not the fault of the delivery service). I emailed the manufacturer and Sam's Club immediately to find out how this would be resolved and 3.5 weeks have gone by now with no reply. The sectional is very large. Make sure you measure your space to ensure it will fit well.

Ordered in November received in January. I was not given white glove service. Carrier stated the he doesn't put together. Furniture will not stay together, the reclining feature on chase is bent or something one side is lower than the other. the two other recliners you hve to get up to pull out leg rests and they dont lock to stay up, therefor any movement they start coming down. They are very hard to push back to get back feature to work.There are a few places wher the stitching is not tied off correctly and I fear it will eventually come apart.

We have had this couch for about 2 years now and it has not held up. One of the reclining pieces barely stays shut, and the back on the chaise lounge is loose and sags on one side. We do have a household with several dogs, but they are all older and not that rough on it. It is very comfortable, but for the price, I would have wanted more than (just under) 2 years of use before running into these problems. It wipes down easily, which we love, and the storage console and cup holders are nice to have. It is also nice that you can customize the configuration a little bit to get the pieces exactly where you want them.

We loved the sofa when we first purchased it. Loved it so much we encouraged friends and family to purchase it (which they did). Now the leather is peeling off, the recliners don’t close without slamming them and the thread is coming undone. Wish I could upload photos to show you!

I purchased this exactly a year ago. It was the worst buy. The sectional does not stay connected and it’s already broken from the reclining section. There’s nothing I can do now. I will not be purchasing anything this big from Sam’s again. Very disappointed .

Poor faux leather quality, feels just like 70’s vinyl, or a couch you’d see for $350 on special at a furniture store. Mine doesn’t even have all the hardware to put together, so it is in two pieces. I really expected more from something in this price range.

When we first got our couch we noticed the chaise part was damaged inside the base, the wood and springs completely detached inside and we just didn’t feel like dealing with returning so my husband fixed it as best as he could but it still is caved in. After using it it’s not very comfortable and the recliners are manual pull strings with a small handle at the hand. They recliners are not easy closing and opening either. Overall we are not happy at all with this sectional. My husband won’t even sit on it much and lays on our older couches. All it does is look nice in the house but other then that I would not suggest this sectional to anyone.