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Customer reviews for Panasonic Countertop Microwave Oven, 1.3 cu. ft with Genius Sensor, 1100 Watts, Choose Color for
Panasonic Countertop Microwave Oven, 1.3 cu. ft with Genius Sensor, 1100 Watts, Choose Color
4.3 out of 5 stars
stars291 ratings217 reviews
  1. 5 stars64% (186)
  2. 4 stars20% (59)
  3. 3 stars5% (15)
  4. 2 stars4% (12)
  5. 1 star7% (19)
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Showing 21-30 of 217 reviews
Feb 20, 2025
Colleen
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We were replacing a similar microwave that died and thought we were ordering the same thing. Noticed immediately that the light does not come on except when it's in use. How are you supposed to see where the spaghetti sauce splashed on a black interior with no light?? Also, the gray on black selection buttons are hard to see. I ended up putting star stickers on Quick 30, Start and Open because they are the most frequently used by me. White lettering on black would be much easier to read.

Review from walmart.com
Helpful?1OIVA0TVWBXT13564601175
reply from Panasonic Team

We’re grateful for your 4-star review! Your feedback is important to us and helps us strive for even more. Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. Please note that the light stays off when the microwave oven door is opened, and the light comes on only when the microwave oven starts the heating operation. This is a normal operation and within the manufacturer specifications for NN-SU656B. -C

Apr 23, 2021
Charles
5 out of 5 stars review

Verified Purchase

It is a good unit. Rather beefy. I have to keep the instructions on top of the unit for whenever I try something different. The operation is not similar to any unit I have had in the past. But the features are nice once learned. The light is adequate.

Review from walmart.com
Helpful?1OIVA0TVWBXT13564601175
reply from Panasonic Team

We truly appreciate your input and we are thankful you took the time to write these suggestions in regards to the features of this model. Rest assured your feedback will be forwarded to the proper department and it will be taken into consideration for future developments.

Feb 14, 2022
anonymous
2 out of 5 stars review

Verified Purchase

Useful and affordable

The size is comparable to the sharp i replaced. I have to get use to it not having as many bells and whistles, i miss my breakfast bar button. It is a bit loud. It has comparable wattage to the former microwave. However, it is barely 30 days old and it started scraping and making a weird noise from the microwave tray. I had an old tray and ring from my other microwave and switched it out and it was no longer making the noises. I am reaching out to Panasonic about it now. It said it had a child lock but i have yet to find out where it is. It sounds clunky when opening but it's working….i have the extra warranty on it just in case my last microwave lasted FOREVER…but it has also been repaired a time or two as it was purchased when circuit city was around. I am not sure If the time stays on the microwave as i just noticed i had to put it back on.

Review from walmart.com
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reply from Panasonic Team

We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A

Apr 6, 2022
Carol
5 out of 5 stars review

Verified Purchase

So easy a 96 year old can use it!

My 96 year old aunt wanted a new microwave that "didn't look like the dashboard of a rocket ship". This microwave is just what she needed. Easy to use, fits on her countertop, and it's white....all her requirements are met. She is definirely satisfied.

Helpful?1OIVA0TVWBXT13564601175
reply from Supplier Response

Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M

May 24, 2023
Tom
2 out of 5 stars review

Verified Purchase

Placement restrictions make this unusable for me.

The placement requirements on p. 5 of the manual require a minimum of 3" from walls is fine, but I can't provide a minimum of 12" above the oven as my cabinet bottoms are only 4" away, and have no place that keeps the right side open. On its right side would be the refrigerator. My old microwave worked fine in this location. What are the reasons for these really difficult placement requirements?

Review from walmart.com
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reply from Panasonic Team

Thank you for taking the time to share your thoughts and feedback with us! The installation requirements ensure proper ventilation. -M

Oct 18, 2021
Suzanne
4 out of 5 stars review

Verified Purchase

This Microwave Is Missing 2 Important Things

This microwave works great except for the below. REALLY wish it had vents for steam to escape. Have to wipe steam off the inside of door, inside sides and inside top. Terrible for heating frozen pastry. Pastry comes out soggy. Also wish it had on the front of microwave what amount of time to thaw and auto cook different foods. I had a Panasonic Genius for 38 years with no problems. What made it stop working was the door latch quit working which made the microwave not work. It had vents on the top so no steam to wipe off inside. Also had on the front telling you how much time for "auto cook", or "thaw and auto cook" different foods. I put 2 regular size frozen lamb chops in a sauce in on 5 sensor cook. Had to run them one more time on 5 sensor cook for them to come out just right. This one heats and cooks really well, it is just a guess what amount of time and what temp to put it on. Guess you have to try things and figure it out. The size is good.

Review from walmart.com
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reply from Panasonic Team

We deeply appreciate your feedback! -M

Jul 2, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] My feeling about the price . . . it might have been a little less.

Review from walmart.com
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Mar 28, 2025
WalmartCustomer
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Simple microwave oven with sensor cook. It was just the right size to replace an older unit.

Review from walmart.com
Helpful?1OIVA0TVWBXT13564601175
reply from Panasonic Team

Hello there! We deeply appreciate that you took the time to provide us with your feedback! We're glad to hear that the microwave's size and sensor cook feature were a great fit for replacing your older unit. We hope it continues to meet your needs and makes cooking even more convenient. Thank you for your support and the 4-star review! Best, C

Apr 5, 2025
Vicki
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I completely love it! I couldn't be happier with it! I use it at least once a day! Thanks 🤗

Review from walmart.com
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reply from Panasonic Team

Hello Vicky! We are glad to hear that you are enjoying the product, thank you for the 5 stars! We're thrilled to hear that you love the product and that it's become such a regular part of your daily routine. Your happiness is what matters most to us, and we truly appreciate you taking the time to share your excitement. - S

Sep 3, 2022
Moms2
5 out of 5 stars review

Verified Purchase

Inexpensive and efficient.

Compact but large enough to cook bigger items. Simple to operate. It is a bit noisy but that does not hinder it's efficiency.

Helpful?1OIVA0TVWBXT13564601175
reply from Panasonic Team

Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M