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Customer reviews for Panasonic Countertop Microwave Oven, 1.3 cu. ft with Genius Sensor, 1100 Watts, Choose Color for
Panasonic Countertop Microwave Oven, 1.3 cu. ft with Genius Sensor, 1100 Watts, Choose Color
4.3 out of 5 stars
stars291 ratings217 reviews
  1. 5 stars64% (186)
  2. 4 stars20% (59)
  3. 3 stars5% (15)
  4. 2 stars4% (12)
  5. 1 star7% (19)
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Showing 1-10 of 217 reviews
Oct 10, 2024
DJ46
5 out of 5 stars review

Verified Purchase

Panasonic is the BEST!

[This review was collected as part of a promotion.] My previous Panasonic 1.3 cu.ft. faithfully served me through 2 moves for about 10 years and I was excited that I could get this newer model with NUMBERS like I had before! It's been different (dark inside walls/harder to see to clean), but has performed just as well as my old one. You can't beat a Panasonic microwave!

Review from walmart.com
Helpful?1OIVA0TVWBXT13564601175
reply from Panasonic Team

Thank you for your loyalty! We greatly value your feedback and look forward to continuing to make the experience of our customers memorable. - S

Dec 27, 2024
Debbie
5 out of 5 stars review

Verified Purchase

This is a Great Appliance. I use it constantly. I would highly recommend this for any household. The only thing that I would change is to be able to see in it better. But it gets the job done fantastically…❤️❤️❤️

Review from walmart.com
Helpful?1OIVA0TVWBXT13564601175
reply from Panasonic Team

Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C

Nov 27, 2023
Dennis
5 out of 5 stars review

Turntable Inside + Smooth Surface/Buttons Outside

Fits in a space that is 12.5” high by 20.5” wide by 16.5” deep; our model is a bright white that matches everything; needs a grounded outlet; round turntable is over 13”; Genius sensor works well with popcorn and items that produce steam; easy to operate and clean; highly recommended if the size works for you

Incentivized Review
Helpful?1OIVA0TVWBXT13564601175
reply from Panasonic Team

Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M

Mar 24, 2025
Phyllis
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] This thing is so quiet that I barely hear it. I like the options available for heating - the popcorn button is perfectly timed. The feature that has it heat food more evenly works surprisingly well. The only complaint that I have is that the light inside isn't very bright. This is a really great bargain!

Review from walmart.com
Helpful?1OIVA0TVWBXT13564601175
reply from Panasonic Team

Hi Phyllis! We are glad to hear that you are enjoying the product, thank you for the 5 stars! We’re so happy to hear that you like the quiet operation, heating options, and the even heating feature. It's great to know the popcorn button works perfectly for you! We are looking forward to hearing again from you soon! - S

Apr 19, 2020
Dixie
5 out of 5 stars review

Verified Purchase

GREAT FEATURES NOT FOUND ON OTHER MICROWAVES

I SEARCHED STORES AND ONLINE TO FIND THIS MICROWAVE BECAUSE OF THE HOLD WARM FEATURE. THIS FEATURE WILL KEEP YOUR FOOD WARM UNTIL READY TO EAT. IT IS BEAUTIFUL AND COOKS EVERYTHING EXACTLY RIGHT, ALSO LIKE THE 3 DIFFERENT SETTINGS FOR MICROWAVE POPCORN BECAUSE THERE ARE DIFFERENT SIZES OF THE BAGS.

Review from walmart.com
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reply from Panasonic Team

Thank you for your feedback. Enjoy!

Dec 31, 2024
anonymous
4 out of 5 stars review

Verified Purchase

This replaced our old white Panasonic countertop microwave which we liked and used daily. On this new one the buttons are smaller so not as user friendly, and the light on the inside is smaller so its very dim. Overall its smaller but the 1100 watts power is good and so far it works great. . It has a safety door lock feature for young kids, which we disabled immediately as we have no small kids around.

Review from walmart.com
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reply from Panasonic Team

Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C

Mar 17, 2017
redwinelover
4 out of 5 stars review

Verified Purchase

Finally 1100 watt

Finally found a good 1100 watt microwave...most frozen items call for an 1100 watt microwave and they are hard to find...had a 1250 and always had to cut the power down before I cooked anything...this one works great, looks good and the only thing I see that could be better is the door as when you close it....it's noisy like metal on metal...but of course it's not...so a minor thing...I would buy it again.....it's also hard to find a white one....so I like this one because of that also....

Review from walmart.com
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reply from Panasonic Team

Thank you for the review..

Apr 11, 2017
electricalbuff
4 out of 5 stars review

Verified Purchase

Nice Mi crowave

This is an easy-to-use microwave that has the power I wanted. The only feature I wish this model had though was the internal light to illuminate when the door was open instead of only when cooking. Now I have to drag the food out to see if it is finished whereas my older unit just like this one has the light on when the door is open.

Review from walmart.com
Helpful?1OIVA0TVWBXT13564601175
reply from Panasonic Team

Thank you for the review..

Jan 22, 2025
mildred
2 out of 5 stars review

Verified Purchase

No light when door is open

[This review was collected as part of a promotion.] Before this I had Panasonic the light went on when I opened the door. This model does not have a light when you open the door and the inside is all black making very hard to see inside. also oven cavity dimensions are a little smaller than stated

Review from walmart.com
Helpful?1OIVA0TVWBXT13564601175
reply from Panasonic Team

Thank you for taking the time to share your thoughts and feedback with us! Please note that the light stays off when the microwave oven door is opened. The light comes on only when the microwave oven starts the heating operation. This is a normal operation and within the manufacture specification for NN-SU656B. Additionally, we would like to confirm that the interior cavity dimensions for the microwave are the following: Width 13 3/4" (351mm) x Height 9 13/16" (249mm) x Depth 15 3/16" (386mm). Hope this helps! -C

Oct 27, 2021
Keyonna
1 out of 5 stars review

Verified Purchase

Stopped working after 4 months.

Completely turned off after exactly 4 months and wouldn't turn on at all. I paid 174$ to use a microwave for 4 months. Get a warranty because you will need it. Seller will not exchange or accept returns without one (understandable). But still a trash product.

Review from walmart.com
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reply from Panasonic Team

Hi! Kindly be informed that the microwave comes with a manufacturing warranty. Please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M