We had our faucet for about a year when our sprayer broke. We tried to fix it ourselves, but we just couldn't get the setting to change. So I reached out to VIGO and they QUICKLY sent me a replacement sprayer, free of charge! It immediately solved our problem and works beautifully! Very, very pleased with the customer service. Specifically, Christian Landazabal, from VIGO's customer service team. Thanks for being so responsive and helpful! We love our faucet!

Happy with the purchase. It is a beautiful faucet that is made well with quality materials. A feature I did not expect was the ability to "slide" between spray and stream, giving you a multitude of options, which is very cool. It will also keep the last setting you had it on, which I find convenient. Very pleased! Thanks.

Overall, this is a great faucet. I was surprised by how heavy duty it was when the box arrived. It looks great and functions well. My only complaint is that the water pressure with the regular flow is pretty light. I know it's the faucet and not our water pressure as we remodeled the kitchen and the old faucet had good pressure. It takes a long time to fill a pot of water, or even the coffee carafe in the morning. Other than that, I would recommend it!

This faucet is everything I wanted for our new build. The features are great and feel very commercial grade. We bought a cheaper knock off for our laundry sink and the VIGO was so much nicer and heavier! We’re returning the cheaper one and buying another VIGO because we love it so much! The faucet reminds me of an industrial/commercial grade that you would find in a restaurant kitchen! 10/10 reccomend.

Bought this back several months ago and had problems with the button to change from shower to stream. Had one replacement and in a month the same problem. The shower only worked. We just got a replacement and this time it works great. When I had called they said a correction had been made and would send me the latest - Item #RO-3146 Name 74006STW Sprayer. I just love the faucet and so glad to have it working properly.

Had the same faucet in chrome in another house for a couple of years, it was durable and liked it so chose the Edison pull down in black for my new kitchen. The clean lines look, feel and finish are very good for the price point. Installation is the same as any other pull out spray faucet and should be easy enough for any DIYer. Time will tell how well the matt finish holds up but Vigo appears to have a decent warranty service so I'm not too worried. You don't need to spend $500 plus on a faucet.

We updated our kitchen sink and faucet and I chose this after I looked at the reviews. Couldn't be happier with it. We've had it about a year now with no complaints. I clean the spout with vinegar when it starts to spray weird but that's the only upkeep. Wouldn't change a thing!

Well this weekend the button on the sprayer got stuck and I took it apart but could not get it to work anymore. So it is the day after Labor Day and I called VIGO about buying another spray head. The customer service representative was very nice and cordial and offered to send me a new spray head free of charge. I really like the product and was willing to pay for the spray head but I got a nice surprise on the day after Labor Day. I think their product is top quality and their customer service is also top quality. I have purchased my niece this very same faucet for her kitchen and I will keep recommending VIGO products to whomever is looking for these type of products. I like everything about this company. They back their products and they always work great. Thanks Again

We love the look of this thing! Makes for a modern kitchen and is well made, it seems. I don't care for the black woven plastic fabric, would have preferred metal, but it gets the job done. Soap pump seems good quality as well, but the pump head, as well as the spray head are plastic. My only three gripes are: (1) I wish the horizontal metal rod holding the sprayer was and inch or two longer. We have a big sink and it's hard to reach the sprayer, I usually leave it out of the "hook", then it's the right distance. (2) I wish the spray mode would automatically turn off when water is turned off, but it sticks, and if left in spray mode, and the sprayer is outside the hook, the next person is in for a wet surprise of the not so pleasant kind. (3) the turn-on handle was loose and I could not tighten it. A little bit of loc-Tite 242 thread locker took care of it. Overall, glad we bought it. Only had for a month, so I can't speak to the reliability

I purchased this a month ago. I am quite pleased. I bought the black finish to compliment the black in my kitchen granite counter top. Although you say their will be no mineral build up, I am concerned about the possibility and would like to know if you have a tool to allow me to open it and clean, just in case.